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Premier Inn Elgin Hotel
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Reviews (613)
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All reviewsbrewers fayrerestaurant next doorall you can eatmeal dealquiet roomgood nights sleepthe main roadbusy roadplenty of parkingnight's sleepreception staffthe ground floorfree wifipleasant stayrooms were very cleannight staycouple of nights
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4 - 9 of 613 reviews
Reviewed 3 weeks ago

Very clean and comfortable room with excellent value food. The staff were all very friendly and helpful. Free car parking and WIFI are available. Good value for money. The location gives easy access to interesting fishing villages and beautiful countryside.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
Thank 67happycamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn_Elgin, Reception at Premier Inn Elgin Hotel, responded to this reviewResponded 2 weeks ago

Hi 67happycamper,

Thank You for taking the time to review The Premier Inn, Elgin.

We are so happy to hear that you enjoyed your recent stay with us and we look forward to welcoming you back again in the future.

Warmest Regards, Nikki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Premier_Inn_Elgin, Reception at Premier Inn Elgin Hotel, responded to this reviewResponded 2 weeks ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 weeks ago

Check in was quick and painless online, followed by a nice chat with the receptionist.

Our room felt a little larger than our previous stay at a Premier Inn, but certainly looked like it had recently had a spruce up. It seemed very clean and well kept. Despite having a room facing the main Aberdeen to Inverness road, there was a surprising lack of traffic noise coming in to our room.

As usual, the beds were spacious and comfortable. My only real problem with the room is the fixed shower head in the bathroom - made it difficult to shower the little one - opted for a "quick" bath instead, but is there really such a thing?!

I quite liked the way that the heating system was set at this hotel. It was a little on the cool side when we came in, but quickly heated up to our desired temperature. We usually keep our bedroom quite cool at home, so this was better than walking in to a boiling room and trying to cool it down (which is usually my main gripe for a Premier Inn, so well done!). In my mind, it made the Premier Inn's trademark 1000 Tog duvet a lot more bearable!

Pricing could have been a bit better, but when looking at the local competition, this is the only "budget" hotel suitable for a family for an hour either direction, so can afford to be a little more lenient on the pricing.

Despite that, this hotel is perfectly located for all of the region's tourist destinations, including the excellent Malt Whisky Trail!

  • Stayed: March 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Daniel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn_Elgin, Reception at Premier Inn Elgin Hotel, responded to this reviewResponded 2 weeks ago

Hi Daniel P,

Thank you for taking the time to review The Premier Inn, Elgin, it is always great to hear when our guests have had such a great stay with us.

We are glad you found the hotel 'perfectly located' and that you enjoyed a nice chat with one of our receptionst on your arrival.

We certainly hope to welcome you back again soon.

Warmest Wishes, Nikki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We stayed one night at the Premier Inn, Elgin. It is a large hotel, spread over a wide area (rather than tall), so we had a long walk to get to our room. Not a problem for us, but if you're elderly it would be a good idea to request a room nearer the reception.
The room was clean and tidy. A bit chilly to start with (18 degrees C), but the temperature controls were easy to use and the room soon warmed up to 20 degrees.
All the facilities were in good working order. The bath/shower was a good size.
The free wifi is a real plus with Premier Inn. Makes life so much easier.
A good sized car park, close to the reception.

Room Tip: Rooms close to reception better if walking is a problem.
  • Stayed: March 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn_Elgin, Reception at Premier Inn Elgin Hotel, responded to this reviewResponded 3 weeks ago

Hi Steve P,

Thank you for taking the time to review The Premier Inn, Elgin.

We are delighted that you enjoyed your recent stay with us and we look forward to welcoming you back again in the future.

Kind Regards,
Nikki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

The receptiin staff are very friendly and the rooms and bed are fine - they are identical to every other Premier Inn. Having said Premier Inn - generally - has the feeling of being run but cost-cutting consultants - heating turns off early in the morning so one wakes up cold, very poor and expensive fast WiFi (do not be temoyed to pay for the high speed WiFi as it disconnects constantly and events to slower, free wi-fi), thin toilet paper, cheap soap/shampoo, coffee sachets that barely have coffee in them etc. Overall the hotels feels old fashioned/under invested even though this one was refurbished relatively recently. The fixed shower head over a bath says it all.

I use Premier Inn regularly but they are less unique and attractive than they were.

The attached pub/restuarant is dire (the worst of British cuisime) - avoid if you can.

Stayed: March 2018, travelled with family
Thank VeitchB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Premier_Inn_Elgin, Reception at Premier Inn Elgin Hotel, responded to this reviewResponded 13 March 2018

Hi VeitchB,

Thank you for taking the time to review your recent stay at our hotel.

At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and we apologise that on this occasion we failed to provide this.

All of your comments have been noted and will be fed back to the relevant managment teams.

Kind Regards,
Nikki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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