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Reviewed 10 July 2017

We had a wedding just outside Inverness so stayed here for 1 night. We arrived early (as did most of the wedding guests staying at this hotel) and the reception staff were very helpful in getting us a room to check into so we could get changed before heading to the wedding at 1pm.

All the staff we encountered here were pleasant and helpful.

The rooms have clearly been refurbished - looking new and modern and very clean. (don't let the old exterior of the building fool you!). Massive comfortable bed, big TV, powerful hairdryer.....all the things you need.

As with all Premier Inns it isn't the Ritz but for a budget hotel it was extremely comfortable with extras such as free Wi-fi included.

Restaurant attached to the hotel (a Toby I think) where we had breakfast - which was around £10 each, which included full cooked and continental.

I'd recommend this hotel for sure - very happy with my stay here. Team here can be proud of themselves!

  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank SteDon7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Opsmng1, Manager at Premier Inn Inverness East Hotel, responded to this reviewResponded 27 July 2017

Hi SteDon7 ,

Wow, Thank you so much for your incredible 4* review.

We hope you enjoyed the wedding!!

I am so glad you liked our refurbished rooms, and the Brewers Fayre next door.

I shall definitely relay this back to the team so again thank you very much and we hope to see you again soon!

Kind regards,
Alanna,
Reception

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Reviewed 8 July 2017 via mobile

Arrived late due to delayed plane. Had booked in as part of the meal deal but running too late for it. Hotel rang and arranged sandwiches in the room. Superb receptionist last night too. Great stay. Highly recommended.

Stayed: July 2017, travelled as a couple
Thank Chilli W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Opsmng1, Manager at Premier Inn Inverness East Hotel, responded to this reviewResponded 27 July 2017

Hi Chilli W,

Wow! Thank you for your 5* review.

I am so pleased to hear that you have a great stay and that our receptionists managed to sort you out some dinner and were just in general helpful.

We hope to see you again soon!

Kind regards,
Alanna,
Receptionist

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Reviewed 6 July 2017

We had a lovely stay, met a lovely young lady at receptionist (not too sure about the male one who kept yawning - whom we met later) but whole experience was nice as usual with the Premier.We will be back again.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
Thank iainm723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Opsmng1, Manager at Premier Inn Inverness East Hotel, responded to this reviewResponded 27 July 2017

Hi iainm723,

Thank you for your 5 star review!

Thank you for your honest feedback, we are glad you had a great stay so shall be feeding this back to the team.

We hope to see you again next time!

Kind regards,
Alanna,
Receptionist

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Reviewed 4 July 2017

I stayed here for a job interview at the near by Raigmore hospital which is within walking distance.
The room was clean with a very comfortable bed and a sofa in the room, the bathroom was also clean and modern.
One issue we did have was that we were put in an interconnecting room and could hear the TV from the adjoining room.
The room was very warm and as we were next the the A9 it was noisy with the window open so the room was very hot overnight which made sleep difficult
However the hotel staff were exceptionally friendly and helpful and the location is great so I would recommend

Room Tip: I think we were in 135 - I would avoid this due to the interconnecting aspect
  • Stayed: June 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank LibertyGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Opsmng1, Manager at Premier Inn Inverness East Hotel, responded to this reviewResponded 27 July 2017

Hi LibertyGlasgow,

Thank you so much for your review, I hope the interview went well!

I am sorry to hear that your room was warm and that you could hear the A9, Reception is available 24/7 so if you ever have any issues please pop down so we can see how to resolve any issues.
For example we do have Lighter sheets available, iced water and fans.

On the other hand, I am extremely pleased to see that you found our hotel staff to be friendly and helpful! I will be passing this on to the team.

Once again, thank you for your review and we hope to see you again soon!

Kind regards,
Alanna,
Reception Team.

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Reviewed 2 July 2017

Stayed at many Premier Inn's on our 6 week trip around UK. Always consistent with cleanliness, sleep quality, service.
More than 12 months sine we were here, don't think breakfast available but went to another PI not far away

  • Stayed: August 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Opsmng1, Manager at Premier Inn Inverness East Hotel, responded to this reviewResponded 27 July 2017

Hi Michael M,

Thank you for your review of Premier Inn Inverness East, We hope your whole 6 week trip was amazing and that you had a great time!

Very glad to hear that you found our brand consistent and that you enjoyed your trip with Premier Inn.

We do have Breakfast available as either Full or Continental, set out as a buffet style available every morning. (Mon-Fri 6:30am until 10:30am and Sat-Sun 7am until 11am)

Looking forward to seeing you next time !

Kind regard,
Alanna,
Reception Team.

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