We had high hopes for this hotel but were very disappointed. Our bedroom was far from clean with dust on the lampshades and the skirting boards. However, the major problem was that the room was freezing. Certainly, at the end of January, when we stayed, the weather in Inverness was very cold. However, the radiator in the en-suite bathroom was not working at all and this meant cold air was spreading into a quite large bedroom. The small radiator there worked, but it went off at around 9.30pm until 7.30am, by which time we were frozen. Added to that, we could not warm up in a bath as the hot water was tepid and we did not want to remain in that icebox of a bathroom for any longer than necessary anyway.
At checkout we expressed our dissatisfaction to the young lady, who, when prompted by us, agreed to reduce the room rate by £10.00. The owners were absent but we were assured that they would contact us on their return. We have heard nothing.
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- Also Known As:
- Crown Court Inverness
- Crown Court Hotel Inverness, Scotland