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All reviews leisure facilities city centre sauna and steam room decent hotel welcoming hotel rooms are small plenty parking would stay again no air conditioning breakfast buffet convenient location double bed nice stay easy access nice room stayed for nights yogurt
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Reviewed 5 December 2017

The hotel is located conveniently, although the road noise was a bit offputting to begin with. The breakfast is not worth the money I paid, especially as the "hot" food was anything but - lukewarm would be a far better description.

  • Stayed: December 2017, travelled solo
    • Value
    • Sleep Quality
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Review collected in partnership with Jurys Inn
Thank 603bryanr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017

I have visited this hotel in the past and was great then too but this experience was even better. Recent refurbishment looks great. Staff all friendly, check in is slick and informative (to the right amount) Olga and Niall were great at check in. I love that the elevators have an inverness accent telling you that it’s going up or down. I was attending for a Christmas party night. My room was spotless and a great size with a double and a single within. Shower was fantastic. I thought i had a power shower at home but think I’ll have to check my home ones pressure out as this was a dream shower! Bed was super comfy, slept amazingly well. Love the little quirky ear plugs & message in the room, this made me laugh.
Breakfast was great, a lovely warm welcome from Carol-Anne. Food was brilliant, all hot and tasty - couldn’t fault it. My friend said the coffee was great (& that’s good coming from her as she is particularly fussy about her coffee!!).
All in all a great stay and I’ll certainly be back!

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
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Review collected in partnership with Jurys Inn
Thank Shirley-Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017 via mobile

My (fortunately short) stay in this hotel was a proper disaster. Went to the bar to order a glass of wine and the bottle was probably open since weeks, the wine tasted off like vinegar. Can't believe a big hotel chain doesn't have a system to track when the wine bottles have been opened.. and serve to guests disgusting wine. Fortunately the barman opened for me a new one and changed my drink. The room was very small and had a view on the street. Room service was another disaster. Finally the breakfast touched the lowest point. The only coffee available was black coffee from a coffee machine (and you're lucky if you find a clean cup).. the hot food was old and dry. The cups with 'fresh' vegetables were disgusting, with carrots, pepper and celery that were getting mouldy. The cheese and ham were dry and had a strange colour. The service was almost zero. There was no one at the entrance to even to take the breakfast passes and inside the breakfast room there was only one girl. Very very low standards. Will never stay in this hotel chain again. Much better to choose a small independent hotel.

Stayed: December 2017, travelled as a couple
Thank Madeleine_Grimes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2017

Comfortable and clean hotel with friendly staff. Lovely pool and spa with a great selection at breakfast.
Hotel a bit out of city centre for walking but only minutes by car.
Bar menu good but a bit pricey.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Jurys Inn
Thank iainmr2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie P, Manager at Jurys Inn Inverness, responded to this reviewResponded 20 February 2018

Good Afternoon,

Thank you for your review, I am delighted that you enjoyed your stay overall.
Please feel free to contact me direct I can be of any further assistance or if you are returning to the hotel- katie_payne@jurysinns.com

Kind Regards,
Katie Payne
Operations Manager
Jurys Inn Inverness

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2017

Clean room with very comfortable bed, some noise from doors being banged shut due to the type of lock. Good selection at breakfast buffet, unfortunately most items were at best warm, no hot plates either.

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank menubuster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie P, Manager at Jurys Inn Inverness, responded to this reviewResponded 20 February 2018

Good Afternoon
Thank you for your review, I am delighted that you enjoyed your stay overall.
Please feel free to contact me direct I can be of any further assistance or if you are returning to the hotel- katie_payne@jurysinns.com

Kind Regards,
Katie Payne
Operations Manager
Jurys Inn Inverness

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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