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The Spires Serviced Apartments
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Reviews (228)
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All reviewsthe penthousethese apartmentsbedroom apartmentwashing machineserviced suitesgreat locationgreat apartmentsmain bathroomliving areamerchant citythe sofa bedclose to shopsearly hourscentre of glasgowan upgradeper daygeorge square
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Reviewed 18 January 2018 via mobile

When we arrived we were greeted by the lovely Elaine who showed us to our room and proceeded to inform us of all the best places to shop, eat & drink.

Rooms were clean and well equipped and in the best location.

Can’t recommend this place highly enough, can’t wait to return.

Thanks Elaine & thank you spires.



Stayed: January 2018
Thank Fddddoooggg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSpiresManagement, Front Office Manager at The Spires Serviced Apartments, responded to this reviewResponded 19 January 2018

Hi there,
Thank you so much for your 5* review of us here at The Spires, it is great to know that you enjoyed your stay with us so much and I'm glad I could be of assistance in helping you find great places to go in the local area!
We are really looking forward to welcoming you to The Spires again in the near future, and thanks again for your glowing comments!
Kind Regards,
Elaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile

We arrived from Heathrow Airport very tired after a long flight from Australia. When we got to the apartments to check in, unfortunately our room wasn’t ready due to previous guests checking out late. The staff were very apologetic and we took it in our stride and took ourselves to a nearby cafe to fill in time. When we returned, the staff had arranged to upgrade us for the inconvenience caused which we thought was a lovely gesture considering we had to fill in a couple of hours feeling very feral indeed.

We stayed in the penthouse suite which consisted of three bedrooms all with ensuite, separate full bathroom, loungeroom, kitchen laundry facilities.

One bedroom had a king sized bed in a large room and the other two had queen sized beds. Quality towels and linen were provided. The beds were very comfortable.

The location was perfect! We couldn’t have done better. The small grocery store was close by and of course the great shops in downtown Glasgow. What a great city it’s become! Cool little restaurants and bars dotted around the city and public transport easily accessed at the front door.

Loved the balcony at the apartment for getting a view of the street.

Fairly quiet at night except one night there was a party in the building behind us but that didn’t ruin our stay.

A couple of small issues were that one shower rose kept coming off, and the large sliding doors going to the balcony were difficult to close and wouldn’t close enough to lock. The washing machine was unbelievably complicated to operate and there was no manual to refer to as the symbols were not logical. No manual could be found on the internet and it appears from the forums that many people had the same problem. We took a guess and got a three hour cycle to work. The apartment is a little tired and could do with more regular maintenance checks.

The staff were very nice and friendly. We couldn’t have faltered their willingness to help. We didn’t complain to them about the maintenance issues encountered considering that we were compensated with the best apartment in the building and we could work around them anyway. My son fixed the toilet ( being a plumbers son) and so these small things were not that big a deal.

We would definitely stay there again should we be back there to visit our family. Loved it!

Stayed: September 2017, travelled with family
Thank Talesofyesterday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Operations M, General Manager at The Spires Serviced Apartments, responded to this reviewResponded 14 November 2017

Dear Guest,

We would first of all like to thank you for choosing to stay at The Spires in Glasgow during your recent visit to city, as well as for taking the time to write such a detailed and complimentary review - this is much appreciated and most especially your feedback with points to improve on.

Your feedback has been shared with the team and our Maintenance Supervisor is addressing the small items you have pointed out.
I am also very pleased to let you know that we are starting a full "apartment refresh" programme at the end of this month and all apartments - in turn - will be repainted and all major issues resolved.

Once again, thank you for choosing to stay with us and we do hope to welcome you back again in the future!

Kind regards,
Kirsten Jensen
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2017 via mobile

We had a great welcome by the young man on the service desk but that was it. The lift was dirty although cleaned 30mins later. We had a lounge and kitchen area that absolutely stunk of stale smoke so we left the window open during our stay we could watch television because the remote was missing.
THE BED- OMG the mattress was awful with springs sticking up everywhere and a very small bed. We complained in the morning and the young man apologised and said they were aware of the problems yet still took all the money!
The double glazing was very poor and we heard every noise.
A bad start to our week visiting the Scottish isles

Stayed: November 2017, travelled as a couple
Thank Andrea I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Operations M, General Manager at The Spires Serviced Apartments, responded to this reviewResponded 8 November 2017

Dear Andrea,

I would first of all like to thank you for choosing to stay at The Spires in Glasgow during your recent visit to the city, as well as for taking the time to write a review on TripAdvisor.

I regret to read about the inconveniences that you have experienced - please accept my sincere apologies.

The Spires in Glasgow will be undergoing a full refresh programme starting in 2 weeks time - each apartment will be fully painted and cleaned (one at a time), as well as mattresses replaced where necessary.

Should you wish to discuss your stay further, please do not hesitate to contact me on info@thespires.co.uk.

Once again, I apologise for the inconveniences that you have experienced - I do hope that you enjoyed the rest of your holidays in the beautiful Scottish isles.

Best regards,
Kirsten Jensen
Operations Manager

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Reviewed 30 October 2017 via mobile

Me and my wife stayed here for one night and were both pleasantly surprised. We looked around for hotel rooms ranging anywhere between £100-300 p/n. We paid £118 and we were both delighted with our accommodation. Decor was great, clean, all the amenities that we needed and in a great central location. We were allowed to check in an hour early and the staff were very friendly. I would certainly recommend The Spires and a friend of mine who I was speaking with has already recommended it to a friend also. We Will definitely be back!

Stayed: October 2017, travelled as a couple
Thank RossGibson94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Operations M, General Manager at The Spires Serviced Apartments, responded to this reviewResponded 8 November 2017

Dear Ross,

Thank you for choosing to stay at The Spires during your recent visit to Glasgow, as well as for taking the time to write a review on TripAdvisor.

We are pleased to read that you enjoyed your stay with us and we look forward to welcoming you and your friends back to The Spires in any of our 4 locations (Aberdeen, Birmingham, Edinburgh and Glasgow) in the near future.

Best regards,
Kirsten Jensen
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2017

Stayed one night recently with another couple in the two bedroom suite. The suite was a great size for 4 adults. The ensuite in one of the rooms is perfect as it meant each couple had their own space. We had plenty of room for some snacks and drinks in the kitchen before we went out to a club in Glasgow which was a short walk away. The location of the hotel is great - very central and easy to get to off the M8. Parking is near by and reasonably priced with the discount offered from The Spires.

The dishwasher in the room did not work and several of the dishes/glasses needed to be washed before use but this was just a minor inconvenience. Overall we were happy with the stay, would definitely stay again and have already recommend this and other locations to friends.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Tess_Si
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Operations M, General Manager at The Spires Serviced Apartments, responded to this reviewResponded 8 November 2017

Dear Tess,

Thank you for choosing to stay at The Spires during your recent trip to Glasgow, as well as for taking the time to write a review on TripAdvisor.

We are pleased to read that you found The Spires well located in the city, as well as the apartments well appointed.
Thank you for your feedback with regards the dishwasher and the glasses - this has been addressed with the team on site.

We do look forward to welcoming you and your friends back to The Spires in any of our locations in the near future.

Best regards,
Kirsten Jensen
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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