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Traveller rating
1,700
849
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48
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All reviews complimentary mini bar waterloo street central station lovely hotel city centre q park cooked breakfast lovely decor walk in shower superior room reception staff car park full scottish breakfast few minutes walk lovely room afternoon tea poached eggs
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12 - 17 of 2,872 reviews
Reviewed 25 July 2022 via mobile

Pleasant lobby and bar area but room was tired towards tatty. Window sill torn and water damaged. Table also very worn and still had glass/cup marks from previous guests. View not great but I guess it’s city centre and it’s the luck of the draw where you end up room wise so can’t be helped. Wouldn’t stay again.

Date of stay: July 2022
Trip type: Travelled as a couple
1  Thank Jane_fulton
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Colm Gregory, Guest Services / Front Office at Hotel Indigo Glasgow, an IHG Hotel, responded to this reviewResponded 27 July 2022

Hello Jane_fulton,

Thank you for taking the time to post a review after your stay.
I am sorry to see that your stay was disappointing, we want all our guests to enjoy their time with us.
I have shared your feedback with our housekeeping and maintenance teams so that they can address the concerns raised.
Hopefully we can welcome you back again in the future to show that this experience was a one off.

Regards,

Colm

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Reviewed 25 July 2022

Myself & 3 friends visited the Indigo Hotel for afternoon tea on 24th July. We were greeted by Maria. She was so welcoming , engaging & friendly throughout our visit , she cou!d not have done anymore to enhance our experience. Our food was served by Scott who again was so friendly & engaging. The food itself was very well presented , lovely & fresh with great variety. Overall such a great experience , well done to all concerned.

Date of stay: July 2022
    • Cleanliness
    • Service
Thank I5158NDfionam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Colm Gregory, Guest Services / Front Office at Hotel Indigo Glasgow, an IHG Hotel, responded to this reviewResponded 27 July 2022

Hello I5158NDfionam,

Thank you for such kind words about your experience here at Hotel Indigo Glasgow.
Maria and Scott really are 2 stars of our team, they love looking after our guests.
See you next time!

Regards,

Colm

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Reviewed 20 July 2022

Stayed at the hotel for four nights, used it as our base to explore Glasgow and day trips to Edinburgh and Stirling. Great hotel experience overall.
Very polite and helpful staff across the entire hotel (front desk managers, restaurant staff and cleaning and maintenance teams). Rooms are a bit small, but very stylishly decorated. Beds are very comfortable. Bathroom is clean. Towels changed daily. Breakfast buffet at the downstairs restaurant has a variety of options of standard hot food (sausages, bacon, mushrooms, hush browns, scramble eggs, etc.), yogurts, cereals, fruit and pastries. there is also a restaurant menu for any special requests.
This hotel has all modern amenities. Rooms are very quiet, no noise from the street outside.
We had a very pleasant stay, would stay again and would definitely recommend.

Date of stay: June 2022
    • Location
    • Rooms
    • Service
Thank Happiness308189
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Colm Gregory, Guest Services / Front Office at Hotel Indigo Glasgow, an IHG Hotel, responded to this reviewResponded 21 July 2022

Hello Happiness308189,

I hope that you enjoyed your time in Scotland, there really is so much to see and do!
Thank you so much for your kind review, it is much appreciated.
Hopefully we can welcome you back again in the future.

Regards,

Colm

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Reviewed 19 July 2022 via mobile

Really enjoyed our stay here which was booked as part of a concert package. Great customer service on arrival and lots of nice touches to the room. You can have room service up to 9.30pm and also there is an option to have breakfast in bed. Breakfast was included and was alright. I asked for poached eggs but they weren’t really cooked to my liking so I didn’t eat them. The rest was buffet style and was nice - it was checked regularly and replenished often. Nice staff and good service. Would stay again.

Date of stay: July 2022
Trip type: Travelled as a couple
Thank Visiting112
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Colm Gregory, Guest Services / Front Office at Hotel Indigo Glasgow, an IHG Hotel, responded to this reviewResponded 21 July 2022

Hello Visiting112,

I hope that you enjoyed the concert as much as you enjoyed your stay!
Thanks for taking the time to post a review.

Regards,

Colm

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Reviewed 9 July 2022 via mobile

Really enjoyed Afternoon Tea in the beautiful restaurant at the Indigo Hotel. The selection of sandwiches and cakes was really good. Also enjoyed the lovely scones. The staff were very attentive and friendly, nothing was too much bother for them.
Thanks to all the staff for a lovely Afternoon Tea experience.

Date of stay: June 2022
Trip type: Travelled with friends
1  Thank sharonozkul
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Colm Gregory, Guest Services / Front Office at Hotel Indigo Glasgow, an IHG Hotel, responded to this reviewResponded 21 July 2022

Hello sharonozkul,

Thanks for taking the time to post a review about your afternoon tea with us. Our team really do enjoy looking after our guests so it's great to see you mention that in your review. See you next time!

Regards,

Colm

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