The conceriege staff is amazing! I was not a guest, but stopped into the hotel to get my bearings. I asked the concierge for directions to a local restaurant, and he offered to call and secure a reservation for me for dinner (on mother's day, no less) I had a fabulous dinner, and a lovely cocktail waiting for me at the restaurant, compliments of the concierege at the Balmoral. The hotel is beautiful, and the attention to detail is perfect. I'd stay here in a heartbeat.
- Free Wifi