We are frequent visitors to this Toby Carvery but our most recent visit was very poor. The lady that seated us was lovely - Bridget. As was our waitress. The carvers attitude shocked me to be honest. He looked so uninterested, looked exhausted and had zero customer service skills. He didn't once utter a word to any of our party 5 of us. Just looked at us, no question of if we would like to upgrade or if we would like a yorkshire pudding. Nothing at all. We all felt that we were an inconvenience to be perfectly honest. My son was served the scrag end of beef complete with string. Totally inedible as was pure fat. The veg, no mashed potato left, the carrot dish was just about empty. Roast potatoes were like stones and cold. We spent £80 on this experience and left feeling very disappointed indeed. We visited Friday 29th December.
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