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“Shame about the result”

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Sheraton Grand Hotel & Spa
Ranked #15 of 149 Hotels in Edinburgh
Certificate of Excellence
Durham, United Kingdom
Level 5 Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Shame about the result”
Reviewed 5 June 2012

Stayed here in March for the scottish cup semi final.... being a celtic fan.
Travelled down on the saturday, prompt check in and superb room, staff, although bar prices abit steep

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ctmazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review, 7 June 2012
Dear Guest
Thank you for taking the time to share your comments of your recent stay with us. I am delighted that you enjoyed your stay and look forward to welcoming you back in the very near future.
Best regards
JP Kavanagh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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New York City, New York
Level 5 Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 June 2012

We spent 2 nights at the Sheraton. We wanted to stay at the Balmoral but it was completely booked. I was advised that the Sheraton had recently been renovated. We booked 2 connecting rooms on the club floor. The rooms were clean, modern and comfortable. The bathroom was very small and awkward. The walls of the bathroom are frosted glass and not that private.
The rooms had views of the castle and the floor was quiet. The club served nice canapés and a good continental breakfast.

Room Tip: If you are a SPG member, the 6th floor is reserved for you. We booked the club floor (top floor) wi...
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susanj007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review, 6 June 2012
Dear Guest
Many thanks for taking the time to share your review of your recent stay with us. I am delighted that overall you enjoyed your stay and hopefully we can welcome you back when you are next in Edinburgh.
Kind regards
JP Kavanagh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 May 2012

New, nice, clean, friendly. I'd stay here again.

It has a swimming pool with jacuzzi on the roof. The price is not included for hotel guests, you have to pay 30 GBP. But it's a nice chill out opportunity after a long conference day. Try it out.

Location is good, a 10 - 15 minutes walk to the castle.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Turnikowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review, 6 June 2012
Dear Guest
Thank you for taking the time to post your review on Trip Advisor. I am delighted to read that you enjoyed your stay and that you made time to experience One Spa.
Thank you once again and we look forward to welcoming you back.
Kind regards.
JP Kavanagh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
peterborough
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 31 May 2012

I am a little behind in writing a review for this hotel as it was the end of September 2011 that my husband and I stayed there but better late than never. The Sheraton is in an exceptional location in downtown Edinburgh, close to shops, restaurants, short walk along Princess Street to go up the steps to the Royal Mile. The service and staff were second to none, very professional and always a smile on their face. We spent two nights, one of which was our anniversay and I must say we could not have picked a better location. This hotel is not for the faint of heart as it is on the upper end of the budget, especially when you do the change thru to Canadian dollars but it is worth every penny. Edinburgh is one of those magical cities, with all its wee side streets and court yards, you can shut your eyes and almost see the people who used to live there and the knights on horseback going up the royal mile....This hotel as previously said is in a great location and top it off with all Edinburgh has to offer and you will have a fantastic holiday.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PAK1Peterborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review, 6 June 2012
Dear Guest
Thank you for taking the time to share your review with us after your stay with us in September last year. I am delighted that you enjoyed your stay and do hope that we can welcome you back when you are next in Edinburgh.
Warm regards.
JP Kavanagh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotterdam, The Netherlands
1 review
Reviewed 30 May 2012

We stayed at the Sheraton for 3 nights and we really enjoyed our visit. Staff were friendly, recommending restaurants, bars and places to visit. The rooms were very good too! I would return to the Sheraton when I come back to scotland!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review, 13 August 2012
Dear Guest
Thank you for taking the time to review your recent stay with us. I am delighted that you enjoyed your stay and look forward to welcoming you back in the near future.
Best regards
JP Kavanagh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Grand Hotel & Spa

Property: Sheraton Grand Hotel & Spa
Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Edinburgh
#16 Romantic Hotel in Edinburgh
#29 Business Hotel in Edinburgh
#33 Family Hotel in Edinburgh
Price range (per night): ₹ 14,054 - ₹ 47,167
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
Number of rooms: 269
Official Description (provided by the hotel):
The Sheraton Grand has been Edinburgh's gathering place for many years and it is the perfect place to discover this unique destination. From the moment you set foot inside the granite-floored lobby, you'll feel welcome. One Square, our restaurant and bar, serves a delicious range of classic British dishes all day long, while our beautiful bedrooms blend contemporary comfort and Scottish materials with cutting-edge technology. Of course, some things at the Sheraton have always been unbeatable, from One Spa's iconic rooftop Hydropool, to the breath-taking views of Edinburgh Castle. We can't wait to share them with you. ... more   less 
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Also Known As:
Sheraton Grand Hotel Edinburgh
Sheraton Grand Hotel And Spa
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland

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