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Reviewed 27 April 2016

Very handy for attractions, theatre & shops. Friendly, caring staff. Comfortable room 401 with view out to the Tay & beyond. Hot food cooked to order at breakfast & in bistro. Would recommend this hotel for anyone on a visit to the city of Dundee

Room Tip: Room 401 on 4th floor has views out across the Tay
  • Stayed: April 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Mags H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2016

Stayed here for a short city break. Very convenient location, easy parking. Food wasn't very good in bar. Breakfast was better. Room had great view. Not very quiet. We were woken up by noisy neighbours each night who stood and chatted in corridors and did the same again in the morning! Beautiful staircase.

Stayed: April 2016
Thank Audrey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2016

I like hotels with character. I know many people enjoy modern accommodations where they are surrounded by the latest in technology and the facilities are so new as to show no signs of wear. I enjoy walking down a hallway or up a staircase where the floor creaks a bit with each step. I like high ceilings and a pride of construction that seems to have disappeared in our time but was expected in the Victorian and Edwardian ages. The Best Western Queens is an old hotel with character. It was built in 1878, has high ceilings on most floors, a wide carpeted staircase, hallways with creaking floors, and solid stone walls that promise to stand for years to come. I have stayed there twice, with four years separating each stay. On first visit I had a large and comfortable room on the road side. The room had tall windows which could actually be opened, radiator heat, and was relatively quiet even though on the street-side. On my recent stay, I had a room on the top floor which was less memorable. It was perhaps one of the two smallest rooms in the hotel and very cramped. It did have a view of the River Tay and the waterfront some distance away. The top floor was apparently too distant from the wifi to offer consistent access. I had to sit in the lobby for internet connection and the phone in the room worked occasionally. The Hotel has ample parking and it has a breakfast room and bar. There is a letter framed on the wall of the lobby which only a hotel with great confidence or poor judgment would actually post on public display. It is a letter from Winston Churchill, who represented Dundee in Parliament early in his career and frequented the Hotel. In the letter, Churchill wrote, "This hotel is a great trial to me. I had half eaten a kipper when a huge maggot crept out and flashed his teeth at me." Fortunately, the Hotel and his food have improved over time.

  • Stayed: March 2016, travelled on business
    • Value
    • Cleanliness
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Thank Dr Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2016 via mobile

Staff are very friendly clean and tidy room amazing views from the room the only thing was the bed was very uncomfortable wifi.tv.kettle cups coffee and milk sugar all in the room and hairdryer. Breakfast was really good friendly staff for breakfast but felt a bit sorry on the young girl doing all the service for breakfast she was rushed off her feet in would recommend to friends and family.

Stayed: April 2016, travelled as a couple
Thank Anna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2016

  • Stayed: April 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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