We arrived after travelling from Balmoral Estate . The hotel gave as a lovely warm welcome but when you went into the lift there was a hole in the floor at the back of the lift, the carpet in the lift was threadbare. When you went into the room the carpet on the floor was threadbare and the room was in need of updating. The food quality was also quite poor for vegetarian options.
However it was a lovely place to stay as the location was brilliant and the staff were thoughtful and courteous. They printed off a large document for us and did not charge us a fortune and were more then willing to answer any questions we had. The manager was lovely and very quick to deal with any queries raised.
We cannot fault them for how brilliant they were to George our Labrador, he was allowed in most places apart from the bar and the restaurant.
We would go back because it was a good atmosphere but not for the food or the facilities - even the electric light bulbs kept blowing.
Thank to the Loch Fyne Hotel and Spa staff for making us feel welcome and your wonderful service. we enjoyed the stay despite everything.More
- Free Wifi
- Breakfast included