My husband and I stayed here just to sample the restaurant as we live too far away to enjoy ourselves and then drive home. So we used an internet offer of a hotel room, dinner for two and a bottle of wine on arrival, all for £99! Amazing. We ungraded for £150 to the best room at the hotel called the Balmoral Suite. It was gorgeous. Although there was no hair dryer, no fresh milk for tea and coffee and I had to stand on a chair and mend the broken curtains to get them to close. No dressing table either so a funny half squat was required to use the only available mirror for hair drying - yes they did bring me a hair dryer when I asked. A part of a hoover and some shop hangers were left on the floor. Room was stunning with a huge velvet sofa, fluffy bath robes, amazing bath room and a wraparound balcony. We would have been let down though if we had paid the full price of over £300 for the room for the night.
Dinner was the down side of the trip. We were left throughout the meal for large periods with no staff in sight. No wine for twenty minutes. We hung on to our bread for dear life as we had no idea when our main courses would arrive. Saying that when the staff did arrive they were...My husband and I stayed here just to sample the restaurant as we live too far away to enjoy ourselves and then drive home. So we used an internet offer of a hotel room, dinner for two and a bottle of wine on arrival, all for £99! Amazing. We ungraded for £150 to the best room at the hotel called the Balmoral Suite. It was gorgeous. Although there was no hair dryer, no fresh milk for tea and coffee and I had to stand on a chair and mend the broken curtains to get them to close. No dressing table either so a funny half squat was required to use the only available mirror for hair drying - yes they did bring me a hair dryer when I asked. A part of a hoover and some shop hangers were left on the floor. Room was stunning with a huge velvet sofa, fluffy bath robes, amazing bath room and a wraparound balcony. We would have been let down though if we had paid the full price of over £300 for the room for the night.
Dinner was the down side of the trip. We were left throughout the meal for large periods with no staff in sight. No wine for twenty minutes. We hung on to our bread for dear life as we had no idea when our main courses would arrive. Saying that when the staff did arrive they were polite, chatty, informed and well trained. I can only assume there were not enough of them serving that night. Apparently the entire menu had changed that day so chaos was obviously ensuing. My chicken parfait was bland and my swordfish a little under done. The husband's crab and avocado fritters were very nice but he was not asked how he wanted his lamb cooked and of course it arrived very well done, which is not to his taste at all. The food was not the treat we were looking for and we have had much better at an average gastro-pub.
All the staff were lovely, if rare. Food dull. Room amazing. We came for the food and found that the best part of the trip was the room. Not at all dissappointed with our stay but will definitely not return to eat. I would stay at this hotel and then venture into town to one of the many better restaurants of Aberdeen.More
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