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All reviews from start to finish first class wedding reception sunday carvery second to none mr mrs amazing hotel bridal suite top class next morning family wedding an overnight stay main course food was lovely northern ireland saturday night belfry
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Reviewed 27 August 2018 via mobile

We are fans of the Sunday cavery but have never eaten here mid-week- we often go into town. But what a treat- the food was delicious!!! On arrival we experienced a warm welcome from reception (my son loved the lollipop(s), a lovely gesture which made him smile), a smiling and professional manager who made an effort to interact and such polite and warm service from Caoimhinn (i've since learned) on the bar. The highlight of our outing was the service from Johanna- possibly one of the gentliest, pleasant waiting staff i've ever experienced. She made us feel welcomed and nothing was too much bother; she literally smiled from start to finish and seemed so genuinely happy to help. It is rare to see such polished, professional yet warm, personable staff from front desk, to bar, to waiting staff and management all under one roof- what a credit you are to the business! We will most certainly be returning again. Thank-you!

Stayed: August 2018, travelled with family
Thank Brenda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belfray, General Manager at The Belfray Country Inn, responded to this reviewResponded 1 week ago

Dear Brenda E

Thank you so much for your kind comments after your mid week dining experience with us. The team will be delighted to read your review and i appreciate very much your recognition of their professionalism. Caoimhin and Johanna are two of our newest recurits and they will be thrilled by your comments which i will share with them and indeed the whole team.

I do hope we will have the opportunity to welcome you back again soon.

With best regards
Rodney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018 via mobile

My room 205 had mold in it they did move me into another room but management never offered any comps for this the desk staff and housekeepers were great they even did my laundry for £10 which was great

Stayed: August 2018, travelled with family
1  Thank rxtlfm14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belfray, General Manager at The Belfray Country Inn, responded to this reviewResponded 1 week ago

Dear rxtlfm14

Thank you for taking the time to review your recent stay with us.Our Housekeeping team stive to ensure that all rooms and public areas are clean and comfortable for our guests and i have since passed on your comments to them. I also appreciate your kind comments on our staff and glad that they looked after your laundry charge and I hope that we will have the opportunity to welcome you back.

Kind regards
Rodney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018 via mobile

From booking this hotel to leaving was hassle free & so easy. Staff were very accommodating from early checkin to late check out (a perk as a genius user on booking.com)spacious room,clean & comfortable. Great Resturant food & breakfast was delicious!! Thank you Charlie .... the squid salad was divine as well. Fab wee gem on the outskirts of Derry, will be back for sure

Stayed: August 2018, travelled as a couple
Thank angie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belfray, General Manager at The Belfray Country Inn, responded to this reviewResponded 6 September 2018

Dear Angie C

Thank you for choosing to book and stay with us. I am so pleased that you enjoyed everything about the hotel and found the experience to be hassle free.

It is pleasing to read your comments on or rooms, our food and the service you had received from the team. I will be sure and share your kind review with the team and we look forward to welcoming you back again soon.

Best regards
Rodney

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Reviewed 26 August 2018 via mobile

One night stay which was lovely and relaxing the room was spotless and had an excellent comfy bed on the down side the headboard had seen too much love action and had worn out places were the heads were banging of it,bath and an overhead shower and great heat,breakfast was superb and we would go back in a heart beat

Stayed: August 2018, travelled as a couple
Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belfray, General Manager at The Belfray Country Inn, responded to this reviewResponded 6 September 2018

Dear Alan M

Thank you for choosing to stay with us and i am pleased that you had enjoyed all aspects of your stay from the cleanliness of your room, the comfy bed, good shower and supberb breakfast the following morning.

We look forward to welcoming you back again soon and thank you also for your kind recommendation.

Best regards
Rodney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2018

My wife and I have enjoyed the hospitality of this Hotel's restaurant on three occasions. All have been wonderful.
On our last two visits, we were served in the restaurant by the very nice and polite Alana, who made sure that we had everything we required for a beautiful lunch.
The food is cooked and presented to perfection. In fact, it is served by your waiter / waitress wearing white cotton gloves. Very posh!
The variety of food on the menu is extensive and I understand that there is a Carvery in the hotel during several days of the week.
The hotel is clean and warm with high-quality clean toilets. The hotel is very comfortably appointed and comes with a roomy car park.
Thank you to all at the hotel. I would whole-heartedly recommend this establishment to anyone.

Room Tip: A really nice place to eat
  • Stayed: August 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank TripCrazy2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belfray, General Manager at The Belfray Country Inn, responded to this reviewResponded 6 September 2018

Dear TripCrazy2000

I would like to thank you for your return visits and i am pleased that on each occassion all has been wonderful.

We all appreciate very much your kind comments on our food, our service (particularly from Alana) and on the cleanliness of the hotel. I will be sure and share your wonderful review with all the team and thank you so much for your kind recommendation.

Look forward to welcoming you back for your fourth visit.

Best regards

Rodney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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