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“Incredibly disappointing, keep walking”
Review of The Strand

The Strand
Ranked #35 of 60 Restaurants in Newcastle
Cuisines: Irish
Restaurant details
Reviewed 6 April 2018 via mobile

Eating in the upstairs of this cafe was the only downside of a lovely day in Newcastle. It took nearly 15 mins before our order was taken as three servers turned into one. It was another 25 until two of the three meals arrived leaving our 5 yr old upset that he had no lunch. It only arrived after a further 10 mins and a trip to the counter to ask where it was. Then the deserts were forgotten. Another chase while customers arriving after us were being served. Yet again the order arrived late and minutes apart. A request for missing cutlery saw the server say she would get it right away, but instead she started making coffee for someone else and it never arrived. The food was average sadly. No redeeming features. I signed up here just because the experience was so bad and despite pointing out the issues at the time they weren’t resolved.

Thank Wander765072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (93)
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12 - 16 of 93 reviews

Reviewed 29 January 2018

Had never eaten here before but did so yesterday . Ordered all day breakfast - soda bread, mushrooms, 2 sausages, 2 bacon fried egg all for £4.95. It was delicious. Very tasty and great value for money.

Thank Deborah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017

Used to go here regularly... thought would go back and to be frank I wish I hadn't...

Ordered a sandwich, a scone and a cuppa and the total was nearly £10 - it was a rip off... food was good but not worth that much... used chip and pin and only saw the amount when was checking bank account.

They advertise sandwiches at £3.50 - so all I can say is the scone and the cuppa must have cost a kings ransom!

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Thank paul m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2017

Popped in here to get out of the rain last week to have a spot of lunch with my partner, our three youngest and our two friends. The interior was clean, bright and well laid out and service was good (although there was a bit of a wait initially to get served and they did make a minor mistake with one of our meals, but they rectified this immediately). The menu offered a selection of reasonably priced sandwiches, toasties, baked potatoes and small warm meals all of which were served in a timely manor and were very tasty (although a little heavy handed on raw onions on everything). They also had a counter with what looked like tasty cakes and ice-creams. All in all we had a good lunch here.

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Thank Sellest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2017 via mobile

Waaaooowww .... you guys just amazing.
You where def ready for that day. Best and I mean Best customer service I have ever seen in a very long time! And so on top of things and I mean it was busy in your place on Saturday and yet ya'll knew what you where doing ... you must all communicate really well.
The food was also enjoyable as well and my cuppa tea ... it was even refilled when the food came

A+ on food/drinks
A+ on icecream
A++++ On service

Keep up the great work

Thank LovesLastShift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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