Very disappointed with my recent stay in Malone Lodge.
Toilet seat broken, advised reception , only to return to the room at 1.45am to see the toilet seat had been removed!!! Back to reception, two guys came up, took 2 different new seats before in the end my husband actually fitted the new seat. Meanwhile one of the guys tried to fix the curtains that were hanging off the rails. He was only able to fix it on one side.
Stair carpet up to the first floor was in dire need of being vacuumed.
Also had a nasty fall where house keeping had washed the floor, leaving it very wet but had failed to warn guests with appropriate signage.
- Official Description (provided by the hotel):
- Discover tranquility and a welcoming Irish Hospitality at the award winning Malone Lodge Hotel, Apartments & Suites which is situated in the peaceful, leafy suburbs of the Queen's Quarter of South Belfast, just minutes from the city centre. The four-star Malone Lodge is one of Belfast's finest boutique townhouse hotel. Our newly refurbished Knife & Fork Grill restaurant can accommodate up to 80 guests and was ranked in the top 5 steak houses in Belfast recently. ... more less
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- Also Known As:
- Malone Lodge Hotel And Apartments
- Malone Hotel Belfast
- Malone Hotel Apartments
- Malone Lodge Hotel & Apartments Belfast, Northern Ireland