Very disappointed with my recent stay in Malone Lodge.
Toilet seat broken, advised reception , only to return to the room at 1.45am to see the toilet seat had been removed!!! Back to reception, two guys came up, took 2 different new seats before in the end my husband actually fitted the new seat. Meanwhile one of the guys tried to fix the curtains that were hanging off the rails. He was only able to fix it on one side.
Stair carpet up to the first floor was in dire need of being vacuumed.
Also had a nasty fall where house keeping had washed the floor, leaving it very wet but had failed to warn guests with appropriate signage.More
- Free Wifi