Firstly I had to change my reservation at the last minute due to my friend going into labour. the hotel very kindly wavered the cancellation charge.we arrived and i checked in with Laura who was very pleasant. My friends then asked for accommodation only to be told the hotel was fully booked. after we checked in and were about to head in a taxi to the titanic opening I popped back in to let the hotel know my husband would be arriving later and I would not be here and if they could give him a key. They said they couldn't make a copy of the key and it would just over ride mine (i find this strange as a front office manager for years most systems can cut a copy key. 1 key is not ideal for 2 people in the room anyway). I also enquired about leaving my name and number for any cancellations for my friends to be told straight away that there was availability (after being told 10 mins earlier that it was full). this was great news but to my dismay the receptionist checked my booking and I paid £80 and then offered the rooms to my friends for £75(bearing in mind I had my room booked for 2 months in advance).
This did anger me a little but I was not going to cause a fuss!.
The rooms were lovely. Extra large beds, fresh décor and lovely bathroom. The shower had no hot water but as i just read in another review, turning it to cold might have helped.......mmm
We booked a table with the lovely restaurant manager and our meal was excellent! everyone really enjoyed their meal and the service was 1st class. I would usually stay in city centre hotels such as the Merchant or Fitzwilliam and the service was just as good!
We had a lovely night on the town to arrive back at 1.30am and there was no Residents bar available. I thought this strange as the hotel was supposedly full on a Saturday night. We were offered a room service menu (this was expensive) and the order came very quickly to our room.
All in all i had mixed emotions about this hotel. Its in a good location with excellent parking facilities and is about £10 in a taxi to town but there is absolutely no buzz about it (even when fully booked).I would recommend this hotel and will probably stay again!
- Official Description (provided by the hotel):
- The Stormont Hotel is situated in the leafy suburbs, four miles from the City Centre, overlooking Stormont Castle. Renowned for its professionalism, the Stormont hotel has 105 bedrooms and 15 conference suites. There are many attractions within close proximity to the hotel including the spectacular scenery of County Down, and over 20 golf courses. ... more less
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- Also Known As:
- Stormont Hotel Belfast, Northern Ireland