My partner Sarah and I have stayed at The Plaza on several occasions, and once also with her 8 year old daughter.
We also suffered the noise issue on our very first visit, but the wonderful Louise on reception made a note of this on our file, and indeed on all our subsequent visits since, we've been placed in rooms at the back of the hotel.
We've always (except on one visit) stayed in the Executive Rooms, very spacious, superb queen sized beds, nicely furnished, excellent bathrooms, with all the amenities you would expect from this category of room.
The Spa is superb, we always make full use of it!!!
We find all the staff throughout the hotel helpful and courteous, nothing is ever too much trouble, all requests complied with, with the minimum of fuss.
The food is excellent, breakfast or dinner at The Laguna Restaurant, we've never had a bad meal, in the latter, your looked after without the staff being too over-bearing, just the right level of service.
If your a regular user, we'd definitely recommend joining the hotels excellent Club Carlson scheme!!!
We heard that Louise on reception had been ill recently and took a bottle of bubbly to the hotel on our last visit, which we were assured by staff would be passed onto her with our best wishes, we hope that you've made a full recovery Louise!
Anthony and Sarah.
- Official Description (provided by the hotel):
- Winner of the AA Hotel of the Year award for Wales and located in the heart of the city centre, The Park Plaza Cardiff oozes luxury and sophistication. The 4-star deluxe Park Plaza Cardiff is situated on Greyfriars Road, within easy reach of some of Cardiff's most historic and impressive sites including Cardiff Castle, the Millennium Stadium and all main shopping areas including St Davids Centre. Park Plaza Cardiff offers 129 state-of-the-art guestrooms - including superior & executive rooms and suites - each boasting a specially designed range of sumptuous fabrics and furniture. The hotel's Laguna Restaurant and Bar offers a fresh and original mix of local and international flavours and is previous winner of South Wales Restaurant of the Year. Contemporary conference facilities at Park Plaza Cardiff include 9 meeting rooms plus 1 large function room, all air-conditioned and offering high specification audiovisual and technical equipment. All conference rooms, guestrooms and public areas benefit from complimentary high-speed wireless Internet. Park Plaza Cardiff boasts a state-of-the-art health club within the hotel. The brand new Laguna Health & Spa comprises full gymnasium, 20 metre chlorine-free indoor swimming pool, Jacuzzi, steam room, studio and 8 massage & treatment rooms. ... more less
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- Also Known As:
- Park Plaza Cardiff Hotel Cardiff
- Cardiff Park Plaza
- Park Plaza Cardiff Wales