We stayed here for 2 nights and decided to upgrade to the premium room for £30 per night extra. But when we arrived NO coffee machine - took 4 hours and 2 phone calls for them to find one. When it arrived there were only 3 capsules of coffee between the 2 of us so that works out at £10 per cup!!
Only 4 hangers in wardrobe, reception took ages to answer phone. No parking available on 2nd day. Was told by PCOS not to park in streets near hotel as targeted by people breaking into cars!!
Welcome to Cardiff!!