We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“"Clean and Functional"”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Premier Inn Cardiff City Centre Hotel
Ranked #2 of 76 Hotels in Cardiff
Certificate of Excellence
North Wales
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“"Clean and Functional"”
4 of 5 bubbles Reviewed 4 March 2012

Stayed here for one night in March 2012. Hotel booked via a third party web-site. Booking In Process was via a computer at the Reception Desk which was a little confusing but we were assisted in this process by the Staff.

The Hotel is very big and fortrunately we were on the first floor - There are 10 in total. The corridors are long although well posted. We had a Standard Room which had everything you might need - Towells, Extra Pillows, Hairdryer, Free-Sat T.V., Shower Gel & Soap (Via a Dispenser) and Tea/Coffee making facilities.

A large, comfy bed with a firm mattress and clean bedding. The room also had adjustable heating via a small electronic panel on the wall.

We went out for supper but did have breakfast at the Hotel the following morning and which was an "All you can eat" affair. Plenty of choice including a full English and again in a clean and pleasant restaurant.

Upon checking out we were thanked for our stay and asked if everything had been to our liking.

Please note there is no parking with this Hotel. There is a discounted rate to park nearby but by all accounts this is still quite pricey.

Finally, the location of this hotel is excellent for those that want to be close to the City Centre - Literally a 2 minute walk.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,041 reviews from our community

Traveller rating
    1,911
    876
    164
    55
    35
See reviews for
928
1,039
120
284
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (454)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Leeds
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 2 March 2012

Make sure before you book. This hotel doesn't have a car park. You have to park in the local NCP car park and for 24 hours stay, with a pathetic 15% discount from Premier Inn, it costs £15, so it is not as cheap as you think.

When we went to use the shower it took about 5 minutes for the hot water to come through. I rang reception to report it who said they would send someone to look at it but in the meantime the hot water came through. You would think they would be used to this problem and let you know the hot water takes ages. Hell of a waste of water though!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank cazleeds63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn Cardiff City Centre Hotel, responded to this review, 6 March 2012
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel did not meet your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 February 2012

Stayed here last weekend, very nice hotel.
Friendly staff, has a nice bar and restuarant, and also vending machines at reception.
Rooms are fab, comfy bed, freeview tele and also a digital control heating. Had a power shower.
For 7.99 each we had eat as much as you like breakfast which was fab

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jonesy27092007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cavan, Ireland
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 27 February 2012

was really happy with the service the cleanliness the location walking distance from the train or bus food was excellent would recommend this hotel and this area

Helpful?
Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henstridge, null, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 February 2012

We have stayed at a few Premier Inns in the past and have had a good time at all of them. Cardiff was exceptionally good, great central location, lovely views and very helpful staff. We found the car park quite expensive at £18 for 24 hours but Premier Inn do give you a voucher for 25% off so that did help. We got carried away wondering around and managed to forget to eat on the Saturday night but reception gave us a takeaway menu and had a pizza delivered. Brilliant service

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Helen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cardiff hotels
0.7 km away
Clayton Hotel Cardiff
Clayton Hotel Cardiff
#6 of 76 in Cardiff
4.5 of 5 bubbles 1,980 reviews
0.4 km away
Park Plaza Cardiff
Park Plaza Cardiff
#3 of 76 in Cardiff
4.5 of 5 bubbles 2,134 reviews
0.6 km away
Novotel Cardiff Centre
Novotel Cardiff Centre
#11 of 76 in Cardiff
4.0 of 5 bubbles 2,033 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
Radisson Blu Hotel, Cardiff
0.5 km away
Hilton Cardiff
Hilton Cardiff
#10 of 76 in Cardiff
4.0 of 5 bubbles 2,928 reviews
1.7 km away
Future Inn Cardiff Bay
Show Prices
Show Prices
Show Prices

Been to Premier Inn Cardiff City Centre Hotel? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Premier Inn Cardiff City Centre Hotel

Property: Premier Inn Cardiff City Centre Hotel
Address: Helmont House 10 Churchill Way, Cardiff CF10 2HE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Cardiff
#2 Romantic Hotel in Cardiff
#4 Business Hotel in Cardiff
Price range (per night): ₹ 4,667 - ₹ 10,761
Hotel Class:3 star — Premier Inn Cardiff City Centre Hotel 3*
Number of rooms: 200
Official Description (provided by the hotel):
At the Premier Inn Hotel Cardiff City Centre you're perfectly placed to sample all the delights the capital has to offer. And, with sweeping views from our top floors, the city is - quite literally - at your feet. From our newest Cardiff hotel, you're just a short hop from all the hot spots including St David's Shopping Centre, Cardiff Castle, the Welsh Assembly and the Millennium Stadium. Then when you're ready for a rest, our tasty restaurant, spacious rooms and extra-comfy beds are just the ticket. This hotel has conference facilities This hotel has 2 meeting rooms, the largest of which can hold up to 16 delegates. View real time availability and book a meeting room at our premiermeetings website Directions: Take A48(M) towards Cardiff (East & South) for 4.5 miles. Take exits toward Cardiff (East), Docks and follow Newport Rd towards Eastern Ave North. Continue forward for 2 miles, under the railway bridge. Turn left at Station Terrace passing Queen St station, at cross-junction go straight ahead. At the next junction turn left passing the Ibis Hotel on your left then turn right at the lights then turn right again before the Motorpoint Arena then turn right again at the lights then you will see the open air Rapport NCP car park. (Sat Nav CF10 2EH). Charges apply, Monday- Sunday 11GBP per 24 hours. This is discounted rate for hotel guests - tickets need to be validated at hotel reception. Hotel is located opposite the junction on Churchill Way. Transport and local information: Cardiff International Arena 0.25 miles The Millennium Stadium 0.5 miles St Davids Hall 0.25 miles Welsh Institute of Sport 1 mile Cardiff Central Station 0.8 miles Cardiff International Airport 12.5 miles ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Premier Inn so you can book your Premier Inn Cardiff City Centre Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Cardiff City Centre Hotel Cardiff
Premier Inn Cardiff City Centre Hotel Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing