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All reviews lovely hotel historic building haddock coaching inn high street four poster bed birthday treat no lift excellent location car park excellent stay near future nice room would stay again nothing too much trouble centre of town short break
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Reviewed 4 April 2018

We've stayed previously at this location and love it. So when I saw it on offer on Secret Escapes I just had to purchase a stay for my husband for our wedding anniversary. The location, staff, food and ambience are all excellent, highly recommend.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Stephanie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe L, General Manager at Castle Hotel, responded to this reviewResponded 6 April 2018

Thank you for your fantastic review! It was great to welcome you back and we all look forward to seeing you again very soon!

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Reviewed 4 April 2018

Well you can’t beat the location, right in the middle of town, close to the castle and free parking if you’re brave enough to tackle the entrance. The hotels is quirky with up and down stairs to get to your room. The room was very clean and bigger than expected and so much nicer than a premier inn. Couple of things which were annoying, the shower took a good five minutes to warm up, the bathroom door stuck so if you went 8n you couldn’t get out and there was no coffee in the room, the best thing however were the staff , quite a young set but very polite and extremely efficient. I would definitely go back.

Date of stay: April 2018
Trip type: Travelled as a couple
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe L, General Manager at Castle Hotel, responded to this reviewResponded 6 April 2018

Thank you so much for your fantastic review! Great to read that our beautiful old building and enthusiastic team have impressed! We love making regulars and it looks like we’ve done just that! We all look forward to welcoming you back very soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

We booked the Castle Hotel for one night, but wish we had stayed another. A very nice and spacious room with view of Conwy Castle, really pleasant and tastefully decorated. And so was the whole hotel: nice bar, plenty of cozy corners to have a drink, and a whole range of art nouveau-like paintings. Brilliant atmosphere, and the service was outstanding. An excellent breakfast, cooked to perfection with a wide variety of choices for the start of the day. Not to forget about the free parking in a small town, where parking in general appears to be a luxury. The hotel lies in the middle of town, a few meters from all the good restaurants and pubs, shops and touristic attractions. Could not be better.
We had an excellent stay and would definitely come again when in the area.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank gourmet_ou_gourmand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe L, General Manager at Castle Hotel, responded to this reviewResponded 3 April 2018

Thank you for your fantastic review! Great to read that we have really made your stay a very happy memory and we all look forward to welcoming you back very soon!

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Reviewed 31 March 2018

This is a well appointed hotel ideally situated in the middle of Conwy. The staff are outstanding being friendly and very efficient. A lift to the second floor would be a welcome addition for elderly guests like us, but the rooms are well appointed and comfortable.

Date of stay: March 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe L, General Manager at Castle Hotel, responded to this reviewResponded 2 April 2018

Thank you for your great review and it’s great to read that our team have really impressed! I’m afraid as a listed building, adding a lift is nearly impossible but we are always looking for ways! We all look forward to welcoming you back very soon!

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Reviewed 31 March 2018

Lovely historic hotel on Conwy High Street. Warm welcome from friendly staff. The place is full of character. We stayed for Dinner, Bed & Breakfast during a visit to Conwy to pop into Drew Pritchard's shop. Menu served throughout the day is imaginative and tasty. Car parking facility right in the heart of the town is a bonus. No lift at the hotel so choose your room carefully. Will stay again next time we are in the area.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank PQ1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe L, General Manager at Castle Hotel, responded to this reviewResponded 2 April 2018

Thank you for your fantastic review! Great to read that our beautiful old building and enthusiastic team have impressed! We love making regulars and it reads as though we have done just this! We all look forward to welcoming you back very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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