Having spent a day travelling down from Ayr in Scotland, I paid online for two adults and two children - a total of £208 - for a days visit.
We paid £10 for priority parking and arrived at 10am on Thursday 5th April, slap bang
in the middle of the Easter holidays. We proceeded through security with the kids and made our way toward the Star Wars exhibit. We enjoyed this, the kids loved the Lego exhibitions and got some great photos with Lego Darth Vader. So far, so good. We came out of the exhibition and headed straight for the Viking’s River Splash. It was closed for maintenance. The park had only been open for twenty minutes at this point. The staff already looked bored of telling excited families that they didn’t know when it was going to be open again. We headed down the hill to the next ride - The Spinning Spider. Closed for maintenance. Sorry for the inconvenience. Two for two. So far not a ‘great family day out’ but it’s got to get better, right....? So we join the queue for the log flume and forty five minutes later we get on it, get a good soaking and things are looking up. Another forty five minutes and we’ve done the Knight’s Quest and the kids are having a great time. At this point we split up and half the family go for The Dragon’s Apprentice and the other half join the queue for The Dragon. An hour later and we’re almost at the front when the ride is closed because of a technical issue. We get handed a priority ticket and told to check again later but this doesn’t stop the tears of disappointment from my six year old. By now, it’s knocking on towards one o clock and we decide it’s lunchtime so we join another queue to get some chicken at the Knight’s Kingdom. Fifteen minutes later, we’re told it’s going to be a half hour wait for food. I’m getting a bit peeved off by now. So we leave the queue and join the queue for a pot of pasta. Fifteen minutes later and the guys ask me if I’m waiting for food. Yes, I’m damn well waiting for food, my friend. There’s a problem - the till doesn’t work. No till, no food. No solution forthcoming, not even a piece of paper and some simple arithmetic and the right change could solve this problem, someone would come and fix it but we don’t know when. So off we go to the BBQ Kitchen. It’s a simple order, this can’t possibly go wrong. Can it? One Bratwurst with Cheese, one Steak Baguette, please. There’s no cheese. NO CHEESE! By now, I’ve come to expect the worst. Okay, forget the cheese. Can I get a pint of lager? Don’t be daft! The lager’s off. How about a cider? Nope, that’s off too. So we sit down with our food and I’m watching customer cramming rubbish into the already overflowing bin while the three guys behind the counter are chatting away to each other. Probably about the lack of cheese and beer. Right kids, off we go to Mini Land, they can’t get that wrong can they? There’s no boats going round, the water is full of algae and it all looks a bit grubby. I mean, this is the start of the season, isn’t it? Shouldn’t it be in pristine condition? So we head up to the education centre. YOU CAN’T GO IN THERE! screams the lady at my oblivious kids. Rather than queuing another forty five minutes for the Skyride, we manage to dodge a queue and get into the 4D cinema just in time for a good show that the kids absolutely loved. Post cinema, we go queue for a lazy boat trip then the kids have a good run around in Brickville, their second playpark of the day. The kids then go get their driving licenses, which they loved and then they ask for their faces painted. One face paint, one hair braid and not much change out of twenty quid. The hair braid, incidentally, has fallen out two days later. They got their hair braided at Center Parcs in January and the braids were still in two months later. Now that was £3.50 well spent. You won’t believe this but, by now, it’s five o clock so we join our last queue of the day at the Submarine Quest, which the kids enjoyed. And that was it, that was our £200 day out at Legoland. It’s probably worth noting at this point that I was planning on taking my father in law out for a pint in the evening so I needed to get some cash out on the way out. £1.50 for withdrawals? Now you really are taking the rise. Will we ever go back to Legoland? Unlikely. We’ll probably do Chessington next time we come down. Unless that’s ‘run’ by Merlin.

Just a quick note on the Q Bot system. I’ve already paid two hundred pounds for this day out. Asking me for another eighty (or three hundred and twenty for the ‘ultimate’ option) is, at best, extortion. As is charging for car parking.

Thanks for a thoroughly miserable time.

I was travelling from Middle East to see my son for a 2 day period and booked one of the days out in Legoland in advance. I purchased all the trimmings online (priority parking, digi pass, name on lego, etc) to try and get the best out of the day. Keeping in mind it was the school half term holiday and the sun was blazing, the park was absolutely rammed from opening time onwards (expected). Got there just after 10am (opening) and immediately the queues were lining up in front of each of the rides. Spoke to staff about the Q-Bot device to try and speed it up, but that didn't work either as even with a Q-Bot you still had to queue. In summary, out of a 6 hour visit we only managed to get on 2 rides as were waiting for around 1hr+ for each one, stop for something to eat and manouvre around the park. Really rushed, congested and expensive experience. Staff didn't have a clue and were not helpful. Food kiosks were expensive (1 candy floss, drinking cup and bottle of water = 12 pounds). Unfortunately left me feel deflated as I feel I wasted one of my two valuable days with my boy. Determining factors if you want to visit... Book 2 days, stay at the hotel and most of all get there early early and head straight for your favourite ride. Speaking with other parents in the queues, the whole Q-Bot thing is not working 'Mr Lego'.... you need to have a re-think on this in my opinion! People are spending there hard earned cash on something that doesn't really make much difference. On the whole I am disappointed with the day, and will not be returning there in the near future and am much better at organizing my own day of activities for my boy!

It's a theme park, we expect to queue but our visit on 7th April was ridiculous. We queued for Ninjago ride for well over an hour to find out it had a technical fault. Left the queue through a fire exit with a disappointed child. They announced that it was open again so managed to jump back in. Waited another half an hour. Broken down again! All the queue times were 60 minutes which was inaccurate. Expect to queue for 1.5 hrs just for the smaller rides. Queue times were incorrect on all the screens.

Kids thoroughly enjoyed the pirate show while we ate our picnic.