Now I am always pleased with hotels in the Hilton group but this has been so far the worst experience. I would NOT recommend this hotel to anyone, unless you are after a no frills budget night out, which judging by the standard of many guests is what they expect and are quite happy with.
Reception is approached from the carpark via a back corridor, we waited for the guest lift for 5 minutes and when it arrived was full of staff, I carried our cases up the stairs.
I had booked and prepared for a deluxe plus twin room several months ago, I was told I had a king room, not great when bringing my mother shopping in Leeds. Some confusion and we were found a twin on the 8th floor. No morning paper offered either. Was told something about someone coming up, didn't really understand.
Got up to 8 th floor in lift with a stag party, lovely language and overheard sarcastic comments as we exited. Apparently I talk too well and dress properly for them.
The 8th floor corridor had a rather strange smell, possibly new carpet and on opening the room was hit by even stronger smell. I was ready to go down to car and drive 70 miles home, I may still do as sat in bar writing this review. Actually the city bar was a haven, no smell and batman was wonderful and attentive, made my Vespa cocktail and then as I found it strong was very helpful and suggested how he could soften it with ice and lemon, thank you. I may have several more to knock me out before retiring.
I am really not looking forward to my bed, very springy and sone dubious marks on bedspread. The table was also dirty so overall not a great impression. I understand this is an older property and is being refurbished but I expect good beds, clean and fresh rooms.
If my mother was not here I would have complained at reception and as the room cost less than a usual weekday lunch I shouldn't be that surprised.
Not good for a Hilton though. I will be updating my review in the morning to see how I slept and if the stags cause annoyance in the night.
Another drink please!
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- Also Known As:
- Hilton Leeds City Hotel Leeds
- Leeds Hilton