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“Afternoon tea.”
Review of Patisserie Valerie

Patisserie Valerie
Ranked #4 of 6 Dessert in Chichester
Price range: US$ 4 - US$ 20
Cuisines: European, Cafe
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Restaurant details
Dining options: Breakfast, Reservations
Description: Lovingly handmade cakes
Reviewed 6 April 2018

Delicious cakes, BUT appalling service. We were shown to a table that was covered in crumbs, and although someone came and wiped it down, that should have been done before the customer sat down. We waited 20 minutes to order. The staff seemed lacklustre and generally uninterested. Another long wait ensued before the tea and coffee arrived, followed much later by the cakes! By the time they arrived I had drunk half my coffee. Someone should tell the management that "coffee and cake" means WITH cake.

    • Value
    • Service
    • Food
Thank Brendabobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (242)
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25 - 29 of 242 reviews

Reviewed 10 March 2018 via mobile

My daughter got me a voucher for Mother’s Day for afternoon tea we got to the cafe at 2pm stood in a queue for about 15mins nobody acknowledged us I had to ask if we just sit or wait for a table eventually we sat down when we said we had paid for an afternoon tea the surly waitress said oh I think we have run out how can you run out at 2pm anyway another lady came over and said if you don’t mind waiting I can do afternoon tea we said we didn’t she asked if we would like a drink we ordered black coffee and tea also sorry but no Victoria sponge cake waited and waited for drinks eventually a black coffee and cappuccino came which was wrong had to wait again for the tea other people were getting their food and drinks before us even though they had come in after us the manager was very pleasant but the waitresses particularly one of them could have done with some customer service training eventually the surly waitress brought our afternoon tea after approximately 45 mins which she practically threw on the table she was clearing other tables and refilling cups but not ours for some reason she took a dislike to us it was ok certainly nothing to rave about wouldn’t go again

1  Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018 via mobile

Numerous uncleared tables. Very slow service. Disinterested staff. Left waiting to see manager for ages and to top it off they couldn’t do the specialty tea
Very disappointed

Thank tony w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2018 via mobile

Good value, the sandwiches were delicious, 2 small scones with loads of jam and cream and a lovely selection of cakes.

Thank gerberajo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

A great place for a cream tea, plenty of cream & a selection of jams! Even though I can’t imagine why anyone would have any other than strawberry jam on a scone. Great price for cream tea for 2 - £6.95!

Thank Kirsty Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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