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2,054
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All reviews broad street two double beds car park barclaycard arena brindley place night life excellent location symphony hall bars and restaurants lovely hotel one night stay central location would stay again good size business trip self service saturday night
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74 - 79 of 5,412 reviews
Reviewed 2 weeks ago

Stayed in many other Jury's inns. The reception area is tidy, although rooms are getting a bit tired, shown in the doors. Double windows were filthy, couldn't see out very well.A little bit of care could have been taken to deliver the actual service we paid for. We paid for an upgraded room with earlier check in and later checkout, but the automated email just stated the normal times. Also we were supposed to get free mineral water in the rooms, we had to ask for this as it was forgotten about.

  • Stayed: November 2018, travelled as a couple
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Review collected in partnership with Jurys Inn
Thank Dan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonyH290, Manager at Jurys Inn Birmingham, responded to this reviewResponded 2 weeks ago

Hello Dan J, Thank you for taking the time to write a review about your stay. Im really pleased you enjoyed your stay overall. I will pass on your comments to the relevant departments to ensure they are acknowledged. We hope to welcome you back again in the future. Kind regards, Antony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Not very good for holding a conference or seminar. Lack of signage to show where conference rooms were. No signage on our conference room - we had to make this up ourselves. Room was okay. Stayed overnight but had to go down to reception to order room service as phone in room either didn't work or reception didn't pick up.

  • Stayed: November 2018, travelled on business
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Review collected in partnership with Jurys Inn
Thank Stay07263018140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonyH290, Manager at Jurys Inn Birmingham, responded to this reviewResponded 2 weeks ago

Hello Stay07263018140, Thank you for taking the time to write a review about your stay. Please accept my apologies for the issues you experienced with the Conference facilities and phone. I will pass on your comments to the relevant departments to ensure they are acknowledged. We hope to welcome you back again in the future. Kind regards, Antony

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Reviewed 3 weeks ago

Lovely hotel, staff were friendly and provided good service. Restaurant food was poor quality. Food under or overcooked. Stodgy pasta. Very disappointed, didn't eat in the hotel the second night as a result. Overall, lovely place to stay but id go elsewhere to eat!

  • Stayed: November 2018, travelled on business
    • Value
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Review collected in partnership with Jurys Inn
Thank Nomad44709921723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonyH290, Manager at Jurys Inn Birmingham, responded to this reviewResponded 2 weeks ago

Hello Nomad44709921723, Thank you for taking the time to write a review about your stay. Please accept my apologies for the issues you experienced, I will pass on your comments to the relevant departments to ensure they are acknowledged. We hope to welcome you back again in the future. Kind regards, Antony

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Reviewed 3 weeks ago

The hotel seems to cater for those who stay out late and come home in drink. Excessive noise from the next room which sounded like a party in the early hours. The air con didn't seem to work and we had some inebriated chap trying to get into our room who then made calls to see what room he actually was supposed to be going to.The hot breakfast buffet was far from hit and rather cold and of poor quality. Noisy, hot and poor quality food

  • Stayed: November 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Jurys Inn
Thank basquerat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonyH290, Manager at Jurys Inn Birmingham, responded to this reviewResponded 2 weeks ago

Hello basquerat, Thank you for taking the time to write a review about your stay. Please accept my apologies for the issues you experienced, I will pass on your comments to the relevant departments to ensure they are acknowledged. We hope to welcome you back again in the future. Kind regards, Antony

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Reviewed 3 weeks ago

Overall the hotel is excellent and clean, location wise it's good and most happening place in Birmingham. Nightlife really enjoyable.Surely I will recommend to stay here, if spending time for a holiday family or friends.

  • Stayed: November 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank nidhink2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AntonyH290, Manager at Jurys Inn Birmingham, responded to this reviewResponded 2 weeks ago

Hello Nidhin K, Thank you for your review, I am delighted that you enjoyed your stay with us here at Jurys Inn Birmingham and thank you for your kind comments about our hotel We hope to welcome you back in the future. Warm regards, Antony

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