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1,958
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All reviews symphony hall floor to ceiling windows canal view broad street the club lounge lovely hotel room service brindley place mini bar high floor steam room car park spa facilities afternoon tea city centre lovely room building work
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Reviewed 4 weeks ago

Enjoyed a nice stay here for a couple of nights during a conference that I attended in the city centre. The hotel was very busy but it seemed they held their standards well. It's quite an upmarket place.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank john o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalmanR180, Director of Rooms at Hyatt Regency Birmingham, responded to this reviewResponded 3 weeks ago

Dear John,

Thank you for your lovely feedback.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

When we Arrived there was a Queue, were greet with glass of prosecco while we waited to check in, hence service being checked in was very welcoming and explained in good detail, checking out was brilliant no problems very quick and helpful as we had a late train back they held our luggage until we needed to collect it.

Room was Superb very clean and the bed was the most comfy bed I have ever slept in, Room service was on time as did not have Hot Chocolate in room came within ten minutes.

Spa services with pool/saunas/Jacuzzi all of these were available with the room free, very enjoyable with all, very relaxing! The Bar was very friendly as my other half asked for a Tennessee ice tea asked if any chance could do it as not on the menu the barmaid out of her way amazingly made it for him!

Overall this is the best hotel I have stayed in, as I have stayed in hotels in London with this level of service and the Hyatt has truly well classed over them, I would definitely stay here again!! Top notch :D Thank you to the staff! Keep up this level of service!

Room tip: Canal view for rooms are better, higher floor are better view too
Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Marie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalmanR180, Director of Rooms at Hyatt Regency Birmingham, responded to this reviewResponded 3 weeks ago

Dear Marie,

Thank you for taking the time to share your feedback about our hotel. It is always pleasure to hear that we have exceeded our guest's expectations.
I will share your feedback about our staff to the team, as a motivation and encouragement to stay the best in the customer service they provide.

We are looking forward welcoming you back to our hotel.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Excellent hotel, great service and quality, good gym and spa area. Staff all very helpful. Only downside was the noise coming from the interconnecting room as the doors did not seem to be sealed very well. Wifi was ok, but at some times was intermittent

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank 581markl581
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalmanR180, Director of Rooms at Hyatt Regency Birmingham, responded to this reviewResponded 3 weeks ago

Dear Mark,

Thank you for your lovely feedback. Nevertheless, we will look into the constructive feedback you have left about the interconnecting room and the WIFI connection to make sure we evaluate and improve service we provide to our guests.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

My husband and I stayed at this hotel for one night.
Great view over the canals.
Short walk to the Bull Ring even though there is alot of building work taking place, it was safe and good signage used to direct you.
Swimming pool good size.
Breakfast very good with excellent service.
We were able to park our car outside the hotel at a cost, this was very convenient.
Would definitely recommend a stay here.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Karmatalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalmanR180, Director of Rooms at Hyatt Regency Birmingham, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for your lovely feedback. We glad you enjoyed your stay with us and hope we will have the pleasure of welcoming you back.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

To Management & front of house staff at The Hyatt Birmingham.

Just a short message to your team at The Hyatt in Birmingham to say a Massive Thank you for making our stay with you last night really lovely.

I had emailed you prior to arriving to inform you it was my Birthday and on arrival the room was beautifully presented with balloons/rose/rose petals/Chocolate assortment.

This was extremely kind of you and very much appreciated :).

I look forward to visiting you again, such a beautiful hotel with extremely efficient and pleasant staff.

This hotel is one of the best in Central Birmingham, location is fab for everything. Rooms are extremely stylish and clean. Bar is very comfortable. Staff friendly and professional.
Will look forward to return visit.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SalmanR180, Director of Rooms at Hyatt Regency Birmingham, responded to this reviewResponded 3 weeks ago

Dear Patricia,

Thank you for your lovely feedback. On behalf of our team I would like to say it was our pleasure to insure your Birthday celebration has an extra touch to it and is made a little bit special.

We are looking forward welcoming you back to our hotel.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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