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Staying Cool at the Rotunda
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Reviews (1,041)
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Reviewed 8 December 2017

I booked the clubmans room for 1 night, Friday 8th December through the staying cool website, today 6th December i called to see if i could change the booking date from the, 8th to the 15th as myself and GF have been struck down with a virus.

This was refused straight away as you have to give 7 days notice (it states on the website) as we paid on the date we booked.

My issue is on today's date 6th there are still the same rooms available for the 8th (clubman) and plenty of other rooms so they are not sold out, so if they are not sold out on either the 8th or the 15th what is the issue with amending the dates as they will have empty rooms on both dates.


Looking forward to hearing back from management of Rotunda, just hope its not generic nonsence

  • Stayed: December 2017, travelled as a couple
    • Service
1  Thank roy p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2017

What a great place to stay! The rooms were perfect, well laid out & the views incredible.

Ideally located right next to the bullring & on top of the Christmas markets.

The bath & hand wash smelt amazing. Oranges in the fridge, should you wish to use the juicer. Sky TV with the full package. Can't fault the stay one bit

Stayed: November 2017, travelled as a couple
Thank Josh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staying_Cool_MD, Manager at Staying Cool at the Rotunda, responded to this reviewResponded 29 December 2017

Hello Josh

What a review! We love welcoming so many guests over the festive periods, from visiting the Christmas markets to shopping in the Bullring, our location is ideal for a weekend getaway.

Thank you for your kind comments regarding our toiletries. All of our shampoos, conditioners and body wash are handmade and eco friendly. Lets not forget they also have an amazing citrus burst.

We can't wait to welcome you again in 2018.

Kind Regards

Alex

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2017 via mobile

A lovely, luxurious break for a few days.

Accommodation was gorgeous, views were riveting.

There was adequate crockery, cutlery, seating etc for me and a couple of daytime visitors.

I'd recommend The Rotunda highly.

Certainly the nicest apartment I've taken in Birmingham.

Stayed: December 2017, travelled solo
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staying_Cool_MD, Manager at Staying Cool at the Rotunda, responded to this reviewResponded 29 December 2017

Hello Angela

Thank you so much for such a wonderful review of your recent stay. We loved welcoming you and are chuffed to hear how much you loved your apartment.

All of our apartments come with fully fitted Pohgen Pohl kitchens, with all the utensils, crockery and handy tools you would have at home. From espresso machines, to orange juicers, to pizza cutters. Our apartments really are a home from home.

Thank you so much for the glowing recommendation and we look forward to seeing you in the New Year.

Very best wishes

Alex

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Reviewed 3 December 2017 via mobile

My husband and I had a wonderful time for his 40th birthday staying at the Rotunda...the German markets were outside the apartments and it was such a nice atmosphere. We will be staying here again for sure.

Stayed: December 2017, travelled as a couple
Thank lolahoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staying_Cool_MD, Manager at Staying Cool at the Rotunda, responded to this reviewResponded 29 December 2017

Hello Lola

Our Guest Relations team loved looking after you and your husband for his 40th Birthday.

We are really lucky to have so many guests stay with us for amazing celebrations. What better way to celebrate a special occasion than with panoramic views of what is now such a beautiful city, especially when the sun goes down.

Don't forget your returning guest discount code, emailed after you checked out. We can't wait to see you in the New Year.

Thanks again

Alex

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Reviewed 30 November 2017 via mobile

Stayed here for one night for a business trip and wished that I could have stayed longer. The location of the Rotunda was right next to both the BullRing and the German Xmas Market. The receptionists were very friendly & helpful. The studio apartment was exceptional. All the facilities that you would need for a short stay, modern decor and a wonderful view from the 17th floor. Breakfast was also provided - fresh coffee & milk , muesli & Granola and oranges to make freshly squeezed Orange Juice. Full Sky TV was also provided with Movies & Sports. Parking at the BullRing was also available with a 50% discount ticket that could be bought at reception. I’m already planning a Leisure trip back in January for the Sales.

Stayed: November 2017, travelled on business
Thank Bev_and_Jim_Wales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staying_Cool_MD, Manager at Staying Cool at the Rotunda, responded to this reviewResponded 29 December 2017

Hi Bev and Jim

Thank you so much for this amazing and incredibly detailed review of your Staying Cool experience.

We welcome lots of guests back week after week when on business in Birmingham. With transport links on our door step along with the financial hub being within 5 minutes walk we are in an ideal spot for a business stay away.

Our Guest Relations team were delighted to hear how friendly and helpful you found them, they love our guests!

We look forward to welcoming you again in 2018.

Kind Regards

Alex

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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