I have stayed a few times here and couldn't rate it more! Excellent service and luxurious decor, just what you want for a idealistic break. On our most recent stay a couple of weeks ago we were warmly greeted in the reception while waiting in the queue, behind a guest shouting at a beautiful young- and possibly new- receptionist and eventually made her cry! I am suprised Malmaison withstand such rudeness with their guests, and although signs of ''verbal abuse will not be tolerated'' were on reception, this was clearly not the case.
Service in the brasserie was excellent given we stayed at the weekend which was quite busy, couldn't help enough and excellent standards of food.
Overall, I would recommend this hotel to anyone who likes a luxurious, extra-special stay with excellent service standards, though beware of fellow guests!
- Official Description (provided by the hotel):
- Fog on the Tyne? Let's hope not. Otherwise you'll miss the great view of the Tyne Bridge you get from our hotel in Newcastle city centre. But then, when you're staying at Malmaison Newcastle, it's the views on the inside that tell you your boat's come in. While you're right at the heart of Newcastle's great shops and exciting nightlife, the lure of MALBAR's legendary cocktails and the Mal Brasserie's classic dishes with a twist is pretty strong. And who wants to spend all night out on the town when one hotel in Newcastle has a whole floor with a shipbuilding theme and bathtubs you could sink a battleship in? It could only be the Newcastle Mal. ... more less
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- Also Known As:
- Malmaison Newcastle Hotel Newcastle Upon Tyne
- Malmaison Newcastle Upon Tyne
- Malmaison Newcastle Hotel Upon Tyne