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“another successful stay”

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Staybridge Suites Newcastle
Certificate of Excellence
Liverpool UK
Level Contributor
131 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“another successful stay”
Reviewed 25 October 2011

stayed for 2 nights on repeat visit to Newcastle; neither place disappointed. Hotel is ideally located, within walking disatnce of all attractions. Service is efficient and friendly. Room clean, comfortable and well equipped. we particularly appreciate kitchenette. Hotel was full but there was no noise and plenty of space for breakfast. Check in and out very straightforward. Carpark costs but allows car to be left securely. 2 small points: carpark call button not working so leaving carpark was frustrating, no house keeping at weekends and on 2 night stay we ran out of milk but staff sorted it out quickly. Will definitely stay here again: we find it good value in a great location.

Room Tip: Rooms on floors 5 & 6 at front give great views over Tyne
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank keepitupLiverpoolUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSNewcastle, General Manager at Staybridge Suites Newcastle, responded to this review, 9 November 2011
Thank you very much for your feedback and the great scores you have given us. I am sorry about the carpark barrier, we work on a coded system to exit the carpark which is changed monthly. Thanks again and we hope to welcome you back again soon.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Birmingham
Level Contributor
60 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 25 October 2011

Me and my girlfriend stayed here on a Saturday night.

Location
Good but still 10-15 min walk to town center..however only a 5 min walk to quayside where more bars and restaurants are.

Staff
Friendly.very nice and helpful.

Room
Very spacious. We were surprise to find a studio style room so had kitchen n sofa in there oh and the tv has a huge playlist of popular songs in it which is great.

Shower was big and had a big showerhead so was like you were under a waterfall :)

Food
I walked down to see lots of yogurts n bread..I was gutted as wants a full English..but then I glanced to the right hand side where there was the English breaky :) so sausages etc are also Served.very nicely cooked too. Try the cheese omelettes there awesome.

Hidden Gem
THis may not actually be something amazing to some of you but I've travelled Alot and never saw one of these in a hotel before....a 24 hour pantry! So behind reception you can go in and buy pop noodles, frozen meals bread n wine etc..and all at resonable prices!! Very nice little touch.

Price
We paid £131 for a suite and it was worth it. Very nice hotel. Parking is £8 and lots of spaces. Would stay here again!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JayjayCM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSNewcastle, General Manager at Staybridge Suites Newcastle, responded to this review, 9 November 2011
Thank you very much for your comments, we appreciate your feedback very much. I am very glad you enjoyed your stay and we hope to welcome you again in the future.
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Warrington, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2011

We booked a room because of the good reviews on this site. The hotel was average and a disappointment.

Expensive for what is essentially a Premier Inn room with a well equipped kitchenette and sitting room. The room was clean and pleasant but we had trouble watching the movie (£5.00) we paid for and when we tried to call reception to ask for assistance the room phone didn't work (the living room phone was diverted to the bedroom for some reason) The staff member who came up to fix the problem was very helpful and sorted the problem out very quickly.

The bed and bedding were Premier Inn standard. No pillow top mattress or down duvet, never mind egyptian cotton sheets.
Breakfast was awful, plastic omelette and tough sausages, mountains of cheap carb-laden junk but very nice coffee.

The hotel's location is not bad but it is right in the middle of a students residential area. It was not far (just over a mile) to walk to the Centre but we couldn't find any restaurants close by.

Overall a disappointing stay improved only by the helpful attitude of the staff.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Johnandgerlind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSNewcastle, General Manager at Staybridge Suites Newcastle, responded to this review, 24 October 2011
Thank you for taking the time to write a review, I am so sorry that you were disappointed with your recent stay. It certainly is a shame given all of the great reviews we get. We aim to offer a wide variety of food, fruit, yoghurts, croissants, muffins, bagguettes, bread, jams and juice for our complimentary breakfast but always take guest feedback very seriously and will look in to making improvements. There are a vide range of restaurants located only 5 minutes away on the Quayside and we display City maps and pocket guides at reception, I am sorry that a member of the team did not point these out to you. Once again, thank you very much for the feedback, we do appreciate it to allow us to improve our service.
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Haywards Heath
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2011

Stayed at the Newcastle Staybridge over a long weekend after reading the positive reviews on Trip Advisor. The hotel definitely lived up to expectations.. We found the reception team friendly and attentive - next to reception there is also a 24H pantry which is reasonably priced and has basic supplies and necessities.

The hotel is very modern and well maintained. Our room was a suite and certainly not lacking in space! For aprox 90GBP a night, I certainly thought this represented good value. The bed was comfy, the bathroom well equipped with a powerful shower. The room was a bit cold and we fiddled with the air con and eventually managed to get some heat from it, though it was rather temperamental - periodically turning off. However, overall I was very impressed with the room and the finish.

We did have a rather unfortunate view of the car park, but at least I could keep a close eye on the motor parked outside. On that note, there is a car park and despite there being free parking on the street, I felt reassured leaving the car under the CCTV camera in the secure parking and for 6£ per night it represents reasonable value.

Breakfast is served early and It is a bit of a 'free for all' - But there were no shortages. Mostly continental - with a half hearted hot breakfast on offer of hash browns, sausages and baked beans and omelettes. I would stick with the continental options - I found the omelette abit rubbery and all a bit average really.

On the whole Staybridge offers exactly the service and quality that I desire on short stays in Newcastle and from this moment on will be the only place I stay! The location is a short walk from the city centre and stadium and secure parking is offered. The rooms modern and perfectly equipped. Breakfast isn't bad. And the price is reasonable. What more could you want? I've booked again for December.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank apeks123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSNewcastle, General Manager at Staybridge Suites Newcastle, responded to this review, 24 October 2011
Thank you for posting this review, we appreciate your feedback - I am so glad you had a great stay. The team will also be delighted to hear that you are coming to stay again!! Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Appleby, Cumbria
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 16 October 2011

I stay at this place fairly often as work use it a lot. Each of the well-equipped rooms here is a serviced apartment with a full kitchen. Most rooms are studios, but some have a separate bedroom. All rooms are invariably spotless and kitted out with modern equipment and decor. Free wi-fi throughout. There is also a small gym on the ground floor.
Located on the fringe of the city centre, this place is a short walk from the quayside, and is situated on an elevated position - so try to get a room overlooking the river for great night-time views of the Sage, the baltic and the bridges.
Service is always informally attentive, and the Manager's weekday evenings reception of complimentary drinks and nibbles is a nice little added touch. Only minor criticism is that some of the other 'nice little touches' that set this place apart when it first opened, such as a chilled beer and sweets in the room, are no longer provided.

Room Tip: Try to get a room overlooking the river for great night-time views of the Sage, the baltic and the b...
See more room tips
  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EdenDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Newcastle

Property: Staybridge Suites Newcastle
Address: Buxton Street, Newcastle upon Tyne NE1 6NL, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Newcastle upon Tyne
#1 Business Hotel in Newcastle upon Tyne
#3 Romantic Hotel in Newcastle upon Tyne
#4 Family Hotel in Newcastle upon Tyne
Price range (per night): ₹ 6,072 - ₹ 11,303
Hotel Class:4 star — Staybridge Suites Newcastle 4*
Number of rooms: 128
Official Description (provided by the hotel):
Staybridge Suites is an all-suite, extended-stay hotel that caters to guests looking for just one night, one week or longer. Whether relocating to the area, on a project, in training, or in need of a hotel, Staybridge Suites Newcastle is the ideal place to stay. Staybridge Suites Newcastle is located just moments from the Quayside area, with its excellent selection of restaurants and bars. Within walking distance is the Millennium Bridge, Baltic Centre, Tyne Bridge and the eye-catching Sage Gateshead. The city centre location of Staybridge Suites Newcastle puts all of the major business and leisure attractions of Newcastle within easy reach, including the many shops and restaurants around Eldon Square, the Theatre Royal, Centre for Life and Newcastle and Northumbria Universities. Staybridge Suites Newcastle offer 2 types of suites: Studio and One-Bedroom, many with stunning views of the Quayside area and the Millennium Bridge. All suites are furnished to a high standard; containing a fully equipped kitchen, living room area, work space, flat screen TV with over 100 TV and radio channels including Sky Sports and JSTV and complimentary high speed Wi-Fi Internet. Hotel amenities include a 24-HR manned reception, complimentary breakfast, on site convenience shop, fitness room, IHG Rewards points and complimentary guest laundry room. Join us for complimentary guest evening receptions (Tuesday-Thursday) serving drinks and snacks. ... more   less 
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Also Known As:
Staybridge Suites Newcastle Hotel Newcastle Upon Tyne
Newcastle Staybridge Suites
Staybridge Suites Newcastle Upon Tyne

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