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“Well looked after, as always” 5 of 5 bubbles
Review of Swan Hotel & Spa Lavenham

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Swan Hotel & Spa Lavenham
Ranked #1 of 1 Hotels in Lavenham
Certificate of Excellence
Hadleigh, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Well looked after, as always”
5 of 5 bubbles Reviewed 25 May 2012

First wedding anniversary - dinner, bed and breakfast. Outstanding service, delicious food, beautiful room. What more could you ask for? We stayed in the Clopton Green room which was light, airy and stunningly decorated. The added personal touch was an anniversary card on our bed. The waiting staff at dinner were professional, attentive but not overbearing - a difficult mix to get right.

We want to thank all the staff at The Swan for their efforts.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Foodfan74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (262)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
March, United Kingdom
Level Contributor
168 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 8 May 2012

Lavenham really is a lovely village - the crooked timber framed buildings look like something from a film set - and The Swan is a really good example of this architecture. We easily found the hotel and managed find a space in the small car park. The restaurants and various lounges and the bar were all busy (Bank Holiday Sunday). Reception was helpful and let us book in early. A porter helped us with our luggage to our room. With long corridors and lots of beams to duck under, it was an experience even getting to our room. The hotel dates from the 15th century, and we could certainly see this in our "feature" room. Normally I am a bit of a minimalist, modern hotel type of person, but this was so authentic with wobbly beams, four tiny windows, and a high pitched roof lit with spot lights. Some of the furnishings looked just slightly tired, but the room was a generous size with good lighting, two comfy chairs and a large bed which more than made up for this. Revived by a hot drink in our room we went for a walk around Lavenham. On the way, passing back through the hotel, many customers were enjoying cream teas which looked amazing, with merignues in the shape of a swan! Sensibly, we decided to save our appetite for dinner.

Before dining in the galleried restaurant we made our menu choices in the lounge. Drinks and tasty canapes were brought to us while we read the menu. I had difficulty choosing as most dishes had something in them I didnt like - smoked tuna, squid, pidgeon - or accompaniments that I wouldn't choose. This is just personal though, and in the end I decided on mushroom soup, which was lovely, and duck which was very tender and tasty, a touch more sauce would have been nice. My husband enjoyed his dishes too, although he didn't like the gnocchi that was served with his fish, but again I think that was a personal thing and nothing wrong with the gnocchi itself. My dessert was light and refreshing (lemon posset with orange sorbet). Service was polite and attentive, but slightly sterile with no frendly chat or unnecessary interaction (some would prefer this). As the dishes we chose were all from the house menu, the meal was certainly very good value.

It was a cold and dismal Bank Holiday weekend, and it would have been nice if one of the several fires had been lit, just to add a cosy ambience. Even so, our own room was plenty warm enough and after all that food we slept like logs, I think the bed was two singles joined together, so it was large and comfy. I needed ear plugs as there was some occasional noise from outside, and a quiet hum, from the heating I think, but then, I am sensitive to noise. Our room had three outside walls and we didn't hear a sound from other guests. I thought the room might seem spooky, with all the shadows and old beams, but actually it had a nice atmosphere.

I had about 10 hours sleep!!! And nearly missed breakfast, which would have been a shame as it was pretty faultless. All served at our table, from juice to cereals and a perfectly cooked full Suffolk breakfast. One tiny complaint; I asked for toast with my cooked food, but we had finished eating it before the toast arrived.
Check out was straightforward and all in all we had a lovely relaxing stay which we would not hesitate in repeating.

Room Tip: If you like beams choose a feature room.
See more room tips
  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank herewardtw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich
Level Contributor
206 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 3 May 2012

Went for afternoon tea, a present from a friend. It was such a nice hotel, the staff are great, friendly and professional. The food was so tasteful, you can tell the chef takes the time and care to produce the cakes and scones. If you are passing by Lavenham, a visit to The Swan is a must!!! We had The Swan traditional afternoon tea, there was too much for two people!!! So great value as well. Will be back and hopefully will stay next time. Special thanks to Kylie (sorry if I got it wrong!) She was excellent! !

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ipswich21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
5 of 5 bubbles Reviewed 22 April 2012

We loved our stay here for our first anniversary. Staff were welcoming and they thought of everything. We will be back!

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kiwi099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brackley, England, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 April 2012

This was our first visit to the Swan in Lavenham, though second visit to the village itself. As a competition win, which coincided with my husband's 40th birthday, we had a realy fabulous time. We were given a junior suite, which was so comfortable and immaculately clean. The evening meal and full English breakfast was to a high standard and absolutely delicious, and I was pleased to see that they stock an excellent local wine. Staff were friendly and nothing was too much trouble, they even left a card for my husband. I would definately recommend staying here.

Room Tip: All rooms here are different, so you might want to check which room you're given.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SassieT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swan Hotel & Spa Lavenham

Property: Swan Hotel & Spa Lavenham
Address: High Street, Lavenham, Babergh District CO10 9QA, England
Region: United Kingdom > England > East Anglia > Suffolk > Babergh District > Lavenham
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
Ranked #1 of 1 Hotels in Lavenham
Price range (per night): ₹ 8,094 - ₹ 16,877
Hotel Class:4 star — Swan Hotel & Spa Lavenham 4*
Number of rooms: 45
Official Description (provided by the hotel):
Nestling in the Suffolk countryside, between Bury St. Edmunds and Sudbury, is The Swan Hotel & Spa in Lavenham, perhaps one of England's most iconic hotels. The Swan dates back to the 15th century when it played a key role in Lavenham's wool trade. Today it is a quintessential English country hotel and restaurant, proud of its achievement of AA 4 Red star, two AA Rosettes & Visit England Large Hotel of the Year 2013. Ancient oak beams and inglenook fireplaces blend beautifully with rich furnishings and fabrics to create the perfect ambiance for rest and relaxation. The historic old bar boasts a wonderful collection of memorabilia, including a wall signed by British and American airmen stationed at Lavenham Airfield during World War II. The Swan is a wonderful place in which to celebrate a variety of special occasions, including romantic weddings, christenings and family get-togethers. It is also a unique venue for seminars, meetings and conferences, where 15th century inspiration combines with 21st century innovation. ... more   less 
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Also Known As:
Lavenham Swan Hotel
Swan Hotel & Spa Lavenham England

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