We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Our recent stay at The Swan, Lavenham”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Swan Hotel & Spa Lavenham
Ranked #1 of 1 Hotels in Lavenham
Certificate of Excellence
London, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Our recent stay at The Swan, Lavenham”
Reviewed 10 April 2012

We stayed at The Swan from 4-6 April to celebrate my husband's 'big' birthday. A friend had already sent a birthday card to the hotel to be opened on the day, so they knew it was his birthday, and they later put a card on the bed when we returned after dinner. Because there was an 'offer' at the hotel the week before, there were hardly any guests when we were there, so there was not much of an atmosphere generally with no one else in the bar on the first night. The food was good, although you had to pay an supplement if you wanted the a La Carte menu, which I thought was a bit much, considering the room was already £250 a night. The staff were generally friendly, and the waitress who took our order for breakfast was very helpful, and printed local maps for us after asking what we had planned for the day.
While we were at dinner the first evening, the 'turn down service' came into play where the beds were turned down, the towels folded again and the waste bin emptied. We thought this was unneccessary.The following evening at 6.45 someone knocked at our door asking if they could turn down the bed again, so we said we didn't. We couldn't answer the door to them as we were getting dressed and thought dressing gowns would be provided(as they are in most hotels nowadays) but at The Swan, you only get them if you book one of the superior rooms, otherwise you pay an extra £5 each. I thought this was very bad as even B & B's provide them.
Overall we had a good time, although we thought it was overpriced. Maybe I was being a little optimistic, but when a hotel is almost empty, guests could be upgraded to a better room or even a bottle of wine wouldn't go amiss for someone's birthday.
The village was very nice, although smaller that we expected, and some of the shops were closed as they only open for part of the day. We visited Bury St Edmunds which was interesting and the surrounding villages were very picturesque, but we are not sure if we would return.

Room Tip: We asked for a room at the back of the hotel overlooking the gardens as we had been warned that it c...
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sally_mayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,152 reviews from our community

Traveller rating
    792
    247
    78
    19
    16
See reviews for
147
749
22
29
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (284)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Birmingham, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 April 2012

This was our second visit to the Swan,Lavenham,We had a realy comfortable room ensuite etc. The evening meal was prepared to a high standard and we were looked after by the staff in the restraunt,nothing was too much trouble.
full english breakfast set us up for the day .
Thanks to the manager and staff ,day and night,got to be our fav.hotel.
Linda and Alan Nicholls.
Kings Norton ,West mids.

Room Tip: higher floors quieter at night
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lordnorton_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 April 2012

We stayed here at the end of January on the Travelzoo deal which was amazing value. Lovely bottle of champagne and body cream gift in the room when we checked in. Beautiful building and very charming, but unsurprisingly for such an old building it was incredibly cold, we had to make use of the portable heater they had placed in the room.
We had an end of corridor room and were looking forward to a peaceful nights' sleep so were not best impressed at 11.30pm when the people in the room next to ours (who were extremely drunk) started shouting in the corridor right outside our room. There was a group of them - about 6 people, and it degenerated into a mock fight with the women screaming.... I rang reception several times with no answer so had no choice but to go into the corridor in my pyjamas and ask them to keep the noise down. They all stank of alcohol and weren't very polite to me when I asked them to keep the noise down, but I think accepted their behaviour was out of order as they soon quietened down. Just really wish someone had been at reception to avoid us having to deal with this directly. Our neighbours didn't feel that sorry about their behaviour though as they slammed their door loudly several times upon leaving their room the next morning - nice!
Clearly this is not the hotel's fault, but just a warning that there is very little soundproofing between the rooms, so maybe avoid it during busy times of the year if you're after peace and quiet.
Our three course dinner was lovely, great food and decent sized portions - only gripe was we seemed to be forgotten after our main course and had to wait a long time to place our dessert order. Breakfast was nice but I do prefer a buffet style as this does enable you to choose exactly what you want instead of ordering most things via a menu - but the food itself was very nice.
Lavenham is a gorgeous village and we had a lovely long walk in the surrounding countryside. A very pleasant weekend break - just make sure you don't get lumbered with noisy neighbours!

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kittenne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bury St Edmunds, United Kingdom
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 30 March 2012

We have been coming to the Swan from some distance for 14 years. Never, ever have we been disappointed. The lunch menu this week was superb, excellent service and a real pleasure! Nothing but positives here folks....

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank JoeandCaroline2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashford, United Kingdom
Level Contributor
118 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 30 March 2012

Recently spent a few days at this hotel. It was most enjoyable and I highly recommend it. The staff helpful and friendly,The food was superb.The ambience very welcoming.Our room was number 22 at the end of a corridor so we were not disturbed.It overlooked the pretty garden.The bathroom didn't have a window which I would have liked but thats a purely personal preference.

Room Tip: Ask for a room overlooking the garden.
See more room tips
  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank caroline1965190759
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Lavenham
25.7 km away
Salthouse Harbour Hotel
17.6 km away
Hintlesham Hall
Hintlesham Hall
#1 of 1 in Hintlesham
4.5 of 5 bubbles 971 reviews
13.1 km away
Stoke by Nayland Hotel, Golf & Spa
Show Prices
Show Prices
Show Prices
33.6 km away
Seckford Hall
Seckford Hall
#3 of 4 in Woodbridge
4.0 of 5 bubbles 971 reviews
30.5 km away
Bedford Lodge Hotel
Bedford Lodge Hotel
#1 of 8 in Newmarket
4.5 of 5 bubbles 864 reviews
29.0 km away
Tuddenham Mill
Tuddenham Mill
#1 of 1 in Tuddenham
4.5 of 5 bubbles 682 reviews
Show Prices
Show Prices
Show Prices

Been to Swan Hotel & Spa Lavenham? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Swan Hotel & Spa Lavenham

Property: Swan Hotel & Spa Lavenham
Address: High Street, Lavenham, Babergh District CO10 9QA, England
Region: United Kingdom > England > East Anglia > Suffolk > Babergh District > Lavenham
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
Ranked #1 of 1 Hotels in Lavenham
Price range (per night): ₹ 9,769 - ₹ 19,621
Hotel Class:4 star — Swan Hotel & Spa Lavenham 4*
Number of rooms: 45
Official Description (provided by the hotel):
Nestling in the Suffolk countryside, between Bury St. Edmunds and Sudbury, is The Swan Hotel & Spa in Lavenham, perhaps one of England's most iconic hotels. The Swan dates back to the 15th century when it played a key role in Lavenham's wool trade. Today it is a quintessential English country hotel and restaurant, proud of its achievement of AA 4 Red star, two AA Rosettes & Visit England Large Hotel of the Year 2013. Ancient oak beams and inglenook fireplaces blend beautifully with rich furnishings and fabrics to create the perfect ambiance for rest and relaxation. The historic old bar boasts a wonderful collection of memorabilia, including a wall signed by British and American airmen stationed at Lavenham Airfield during World War II. The Swan is a wonderful place in which to celebrate a variety of special occasions, including romantic weddings, christenings and family get-togethers. It is also a unique venue for seminars, meetings and conferences, where 15th century inspiration combines with 21st century innovation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com and Agoda so you can book your Swan Hotel & Spa Lavenham reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lavenham Swan Hotel
Swan Hotel & Spa Lavenham England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing