We stayed at The Swan from 4-6 April to celebrate my husband's 'big' birthday. A friend had already sent a birthday card to the hotel to be opened on the day, so they knew it was his birthday, and they later put a card on the bed when we returned after dinner. Because there was an 'offer' at the hotel the week before, there were hardly any guests when we were there, so there was not much of an atmosphere generally with no one else in the bar on the first night. The food was good, although you had to pay an supplement if you wanted the a La Carte menu, which I thought was a bit much, considering the room was already £250 a night. The staff were generally friendly, and the waitress who took our order for breakfast was very helpful, and printed local maps for us after asking what we had planned for the day.
While we were at dinner the first evening, the 'turn down service' came into play where the beds were turned down, the towels folded again and the waste bin emptied. We thought this was unneccessary.The following evening at 6.45 someone knocked at our door asking if they could turn down the bed again, so we said we didn't. We couldn't answer the door to them as we were getting dressed and thought dressing gowns would be provided(as they are in most hotels nowadays) but at The Swan, you only get them if you book one of the superior rooms, otherwise you pay an extra £5 each. I thought this was very bad as even B & B's provide them.
Overall we had a good time, although we thought it was overpriced. Maybe I was being a little optimistic, but when a hotel is almost empty, guests could be upgraded to a better room or even a bottle of wine wouldn't go amiss for someone's birthday.
The village was very nice, although smaller that we expected, and some of the shops were closed as they only open for part of the day. We visited Bury St Edmunds which was interesting and the surrounding villages were very picturesque, but we are not sure if we would return.
- Official Description (provided by the hotel):
- Nestling in the Suffolk countryside, between Bury St. Edmunds and Sudbury, is The Swan Hotel & Spa in Lavenham, perhaps one of England's most iconic hotels. The Swan dates back to the 15th century when it played a key role in Lavenham's wool trade. Today it is a quintessential English country hotel and restaurant, proud of its achievement of AA 4 Red star, two AA Rosettes & Visit England Large Hotel of the Year 2013. Ancient oak beams and inglenook fireplaces blend beautifully with rich furnishings and fabrics to create the perfect ambiance for rest and relaxation. The historic old bar boasts a wonderful collection of memorabilia, including a wall signed by British and American airmen stationed at Lavenham Airfield during World War II. The Swan is a wonderful place in which to celebrate a variety of special occasions, including romantic weddings, christenings and family get-togethers. It is also a unique venue for seminars, meetings and conferences, where 15th century inspiration combines with 21st century innovation. ... more less
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- Also Known As:
- Lavenham Swan Hotel
- Swan Hotel & Spa Lavenham England