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“Historic buildings with a modern use”
Review of Snape Maltings

Snape Maltings
Ranked #5 of 13 things to do in Aldeburgh
Certificate of Excellence
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Snape Maltings is a place of energy and inspiration – a visitor destination of outstanding natural beauty and one of the world’s leading centres of music, founded by Suffolk-born composer Benjamin Britten. Visit this remarkable collection of redeveloped Victorian industrial buildings for world-class concerts and events, distinctive independent shops, cafes, galleries, walks and abundant wildlife, all set against a breathtaking expanse of reeds, water and sky.
Useful Information: Wheelchair access, Bathroom facilities, Stairs / lift, Food available for purchase
Reviewed 6 April 2018

We didn't get as much out of our visit as we had hoped. The setting was lovely, and the modern use of the old buildings to be commended. However, the goods stocked in the shops were very expensive, obviously targeted at a wealthy clientele, not for the average shopper. There are cafes and a pub, but we didn't patronise them, feeling that they also wouyld be over priced.

Thank Dianne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SnapeMaltings, Retail Administrator at Snape Maltings, responded to this reviewResponded 9 April 2018

We're glad you enjoyed the beauty of our historic site where parking is free and there are no admission charges. This enables our visitors to use the facilities we provide as a base for the many lovely walks and cycle rides around here as well as enjoying our galleries and renowned sculpture lawns without charge.

Our collection of award-winning independent shops is dedicated to providing a thoroughly different experience, both in visual presentation and choice of goods, to the typical high street experience.

We cater for our visitors in several different venues by offering a range of prices and menus, of which details are on our website.

The Plough and Sail pub is independently owned.

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Reviews (621)
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"concert hall"
in 113 reviews
"food hall"
in 29 reviews
"art galleries"
in 18 reviews
"reed beds"
in 23 reviews
"craft shops"
in 16 reviews
"farmers market"
in 18 reviews
"great shopping"
in 6 reviews
"shopping experience"
in 11 reviews
"wonderful concert"
in 9 reviews
"worth a visit"
in 39 reviews
"walk along the river"
in 10 reviews
"music venue"
in 9 reviews
"retail therapy"
in 6 reviews
"garden shop"
in 7 reviews
"few hours"
in 26 reviews
"individual shops"
in 6 reviews
"christmas shopping"
in 7 reviews
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67 - 71 of 621 reviews

Reviewed 6 April 2018

Snape Maltings is a lovely place to visit with vast array of craft shops, galleries, gift shops and restaurants / cafes. Parking on site can be a bit tight but there is a further car park further up the road.

Thank Lambo66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SnapeMaltings, Retail Administrator at Snape Maltings, responded to this reviewResponded 9 April 2018

Thank you for your review and I'm glad you enjoyed your visit here.
Attempts to resolve the car parking issues which can arise at busy times are ongoing. Some areas we usually use were water-logged over Easter!
We look forward to welcoming you back.

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Reviewed 2 April 2018

Easy to park, historical surroundings and plenty to see. Shops , coffee bars ,pub and museum with a sailing barge.Trails to walk along the river part of the nature reserve.

Thank Gerrybur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

Basically an expensive, pretentious shopping village. Only go here if you have money to spend on goods which are prohibitively priced and aimed at a well-off clientele who are mostly snooty, arrogant and extremely rude.

Every member of staff we came across was equally arrogant, as well as being inadequate, unhelpful, disorganised and could not care less about their customers (apart from the women staffing the Antiques Centre who were friendly and very efficient).

We heard a family with a dog being told very rudely 'no dogs' at the farmer's market (which, incidentally, had barely a handful of farmers in sight). The children were clearly upset that they were not allowed in with their dog, but inside we spotted numerous dogs .... maybe friends of said female? If you're going to apply a rule, apply it to everybody, and police it properly and efficiently.

Service in the bakery was atrocious, as was the coffee - the staff had zero customer services skills, and had no idea how to communicate, smile, nor organise a queue, leading to yet another horrible experience.

On a positive note, the buildings and setting are beautiful. And there are potentially great walks around the site.... if you can stand staying long enough.

1  Thank Conniecodeine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SnapeMaltings, Retail Administrator at Snape Maltings, responded to this reviewResponded 4 April 2018

It's a pity you were so disappointed by your visit here where there are no admission charges to experience our unique site and parking is free.

Our website provides comprehensive information on the many things there are to enjoy here: performances, festivals, exhibitions, accomodation, the dates of our very popular markets and indicating a shopping experience which provides a rare and rewarding treat.

Well behaved dogs on leads are welcome on site but not in the shops, Cafe 1885 or the Granary Tea Shop (except assistance dogs). Around the site seating is provided where dogs and owners can relax and many enjoy the stunning walks from here. Plentiful bowls of water are provided for dogs in the warmer months.

There is a range of places to eat and drink as we aim to cater for the numbers and tastes of all our visitors.

We strive to welcome the thousands who visit our site each year including our regular local customers/concert goers and the many who visit from further afield.


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Reviewed 25 March 2018

Worth a good half -day visit, for a walk,visit the shops and gallery.
The pub and cafe all good.
And tide and weather allowing a river trip.

Thank wood57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SnapeMaltings, Retail Administrator at Snape Maltings, responded to this reviewResponded 26 March 2018

Thank you for your review. Our River Trips usually run between May and September and details of the timetable (governed by the tide) will be on our website. We look forward to welcoming you again.

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