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“Friendly owner”
Review of Liberty Cafe Bar

Liberty Cafe Bar
Ranked #12 of 89 Restaurants in Wells
Certificate of Excellence
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 4 April 2018

Went for lunch was met by pleasant young man, the quiche was very nice and lovely chips would have liked less leaves with the salad. Service was quick and efficient the price very reasonable. The owner came and checked everything was ok which is was.

Thank roscwmbran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (247)
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49 - 53 of 248 reviews

Reviewed 30 March 2018 via mobile

So our lunchtime visit went wrong from start to finish unfortunately. When we arrived we noted that there was 1 slice of our preferred dessert left and asked that it be put back for us and was told that was all sorted. We ordered our lunches (quiche) and when they arrived we tucked in. About 2 mouthfuls in my husband realised they had delivered the wrong one. When we raised it with the waitress they apologised and said they would change it - only to return from the kitchen with the same plate and say they didn’t have the right one as they had delivered our choices to another table who was tucking in! By then the food was lukewarm at best.

When it was time for dessert we watched in horror as our plate walked right past us to another table. Again we raised it only to be told ‘oops’! They had given our reserved food to another table too! When a manager came over we told him everything that had happened and he said “come back another time and we will look after you”. What’s extraordinary is that he made no offer to look after us on the day when everything went wrong. He didn’t even give us a bottle of water free! We won’t be going back as it was the most unorganised cafe I have ever been for lunch and the worst customer service and management. Fixing next time just isn’t the way to manage these things.

1  Thank 2Travel4Explore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2018

On a day trip to Wells, we stopped here for a bite of lunch.
We both had Jacket potato, my wife with cheese and me with chilli. Both were nice, hot, well cooked and well presented. My wife finished with apple crumble.
The staff were very pleasant.
But the place seems cramped and the chairs uncomfortable and our table seemed too high for the chairs and was uneven so my plate rocked as I ate.

    • Value
    • Service
    • Food
Thank TonyRTurner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018

From the outside, the place is inviting and welcoming, and the food is tasty. However, the organisation is very bad. The waiters and waitresses did not seem to follow a rota, or know precisely what to do. We had to wait 10 minutes before someone came and laid our table, and then a further 30 minutes for our food. They tried to give us our main course before our starter, and this was by the same person who took our order. The starters are certainly better than the main courses, and the Sunday carvery was rather bland. The whole place gave off a sense of vagueness, they really need a good kick up the backside in terms of organisation.This was the third time we tried (third time unlucky) and afraid to say we wont be going back again.

    • Value
    • Service
    • Food
Thank Anna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

Superb attentive but descrete service that added to the enjoyable lunch in a pleasent character decour.
The meal was well presented, plentiful and tasty. The roast chicken moist, fabulous roast spuds, crispy on the outside and fluffy on the inside and a generous bowl of fresh veggies.
All this at a very reasonable price.
We certainly will be returning.

Thank DaveM3717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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