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84 - 89 of 915 reviews
Reviewed 3 October 2017

A hotel that needs an update ASAP.......Carpets loose and dangerous when carrying suitcase and the hotel was dark too.Never saw the lounge open . Rusty showers and light fittings full of dust just not worth the money ,only booked here because everywhere else was booked up,won't book again!

Room Tip: Don't go there not worth the money......rooms are very outdated and grubby.
  • Stayed: September 2017, travelled solo
    • Value
    • Rooms
    • Service
1  Thank MaryS5178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

Awful awful place . Dull , old , creepy , stinks of cigarettes throughout . Staff are ignorant and rude , absolutely no people skills at all . Not only did they have the cheek to charge £75 for the pit , but an additional £10 for their 'car park ' -which was not clear on booking . The first room had to working light , Ill fitting curtains , a tv hanging off the wall - after complaining and getting 'huffed' at for doing so, the second room wasn't much of an improvement . The furnishings were cheap and / or old , the curtains did not fit , noting matched , the blanket was horse hair , with odd stAins on it, we found a lighter under the bed , and the whole place just made your skin crawl . To sum it up in one word - hideous . If that place had the only room left in Bath in future , I would rather sleep in my car .

Stayed: September 2017, travelled with friends
4  Thank joanne263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2017 via mobile

Booked here for a city break with my partner. Naïvely didn't look at the reviews :( the service we received on arrival was rude and patronising and he seemed more interested in having a cigarette outside than dealing with us. When we tried to check in we were sent to 3 rooms as the first 2 hadn't been cleaned (this was at 17:00) I must add that the gentlemen dealing with us this time was a lot warmer than his colleague we met earlier, he'd obviously heard of customer service. The room we got wasn't cleaned properly and was extremely dated! It did the job for 1 night but I would have asked for a refund if our stay was any longer. One positive as it's in a perfect location in central bath. On our arrival we had the rude member of staff checking us out, it was apparent he hadn't looked up any service techniques over night. He was rude moody and arrogant!

Stayed: September 2017, travelled as a couple
Thank Bigdogjosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2017 via mobile

Over priced , shoddy , manky. Photos on Web site are not of this place!!!!

Oh and you also get charge £10 / lnight for Parking in the back gardens . EVEN YMCA's are better!

The front of House Stuff attitude would have been even acceptable to door Stuff at a down markret club in Redcar !

ONLY has one redeeming feature , location . Level walk in to Town

Stayed: September 2017, travelled solo
Thank KenBessent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2017

'Cheap' for the area but we were gutted to have paid so much for this hotel. The room was terrible, with a funny smell, uncomfortable bed and just a sheet with scratchy 70s blanket for bedding. The worst thing about the bed was the huge dried bloodstain on the mattress which (Luckily? Unluckily?) we didn't notice till the following morning when the bottom sheet had come off the bed slightly. Yuck. The toilet was dirty and brown, and one of the floor tiles in the bathroom was shattered. The heated 'towel rail' in the bathroom was right up against the wall so no chance of hanging a towel on it anyway.

Room Tip: Try another hotel
  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Emilykf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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