Unfortunately this accommodation did not live upto the details given on the website. There were three females staying in the family room, booked at least one month ago. The bathroom was below standard, nineteen seventies avocado suite which was chipped and had a poor flow for the shower which was at naval height. This meant that you had to kneel to have any sort of shower at all which was most uncomfortable and unsatisfactory. There was no duvet cover on my duvet, the wardrobe doors on one of the wardrobes did not open and the other had no handles on it. There was no bar of soap in the bathroom and the toilet proved difficult to flush. The website offered luxury bath robes, of which there were none. We asked and were given waffle robes because previous guests had stolen these robes if left out. However, it would have been nice to have been offered them on arrival. The literature states that every conceivable comfort is offered. It was not. The manager was hospitable and the room was clean and the bed was comfortble. However, we have been told the guest house is being sold so that would account for below standard facilties? No receipt was given upon payment. It was certainly not value for money. We visited another guest house whilst in Bath, also 5 star and this was of a completely different standard for the same price.
- Also Known As:
- Haydon House Bath