We booked a superior room with a four poster bed for our two night stay for which we were charged £180 (April 2012). Half the cost was taken by the hotel immediately upon booking and we were relieved of the remainder the moment we walked through the door! The room was small and in the basement, down a very narrow flight of stairs and appeared to be near a service entrance. The corridor frequently stank of cigarette smoke. The view from our room was a brick wall. The room was clean when we arrived but even though we left a sign asking for the room to be made up after our 1st night, this was ignored and the room was not cleaned, bed was not made and the coffee/tea was not replenished. When I eventually found a member of staff (no bell at 'reception') they were apologetic and eventually arrived with coffee replenishments. Breakfast was tasty and service efficient. The central heating had evidently been turned off throughout the hotel presumably for reasons of economy and on our second and last night in the hotel we woke up several times feeling very cold. The bed linen would have been suitable for Spain in mid-summer, certainly not a chilly English Spring. For the price charged perhaps the proprietors could run to the provision of additional bed linen in the room. Rather shabby look to the entrance which does not give a good impression when you arrive. Really think that the owners need to revise their business strategy if they wish to remain in business.
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- Also Known As:
- Wentworth House Hotel Bath
- Wentworth Hotel Bath