I chose this hotel for my party of ten girls joining me on my hen party weekend. The hotel is beautiful, and the spa facilities and the outdoor heated pool are lovely. However as a party of ten and a hen do, I was expecting maybe a bit more attention. Firstly we spent over £2000.00 with them for hotel rooms and spa treatments, and they still charged me £5 parking for each car! Even pointing out the fact we were spending so much money with them already, they wouldn't budge!! there was no free bottle of wine or champagne which I would have expected for such a special occassion. One of my girls had to drop out last minute, the hotel would not provide her a refund, and because two people were sharing one room, they still charged for two people even though there was only one guest in that particular room. The hotel is a ten minute walk from the centre of Bath, being a hen party we did have one night out in the town, and it was nice to know that the hotel has someone at front desk all night so we didn't have to worry about getting back for a certain time. The food was lovely, but unfortunately at breakfast in the morning, we were seated but then waited over an hour for a cooked breakfast and the service was not up to standard. it seems that they struggled to cope feeding big parties and I was not impressed as Our party had other things planned which we were now late for. There were a number of eastern European staff at this hotel, but I must say they were more hard working then the English staff and a lot more attentive and polite, the English staff let us down. Brilliant hotel but would not advise to go with a big group, as you don't get any benefits or extras and it seems the hotel struggle a bit with big parties.
- Official Description (provided by the hotel):
- Perfectly situated in the heart of historic Bath and within walking distance of the major attractions and city centre, Macdonald Bath Spa Hotel is one of the leading five-star hotels is this popular destination. With years and years of history behind its wall and rich in character, the history is subtly complimented by modern facilities and amenities such as a relaxing spa and outdoor hydrotherapy pool. The food at Macdonald Bath Spa Hotel is simply outstanding and awarded two AA rosettes for quality and service in the popular Vellore Restaurant. Unwind overlooking the fabulous grounds with stunning views over the city. For that extra special treat, consider booking an Imperial Suite with its very own butler service, one of the best ways to stay in historic Bath. ... more less
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- Also Known As:
- Macdonald Bath Hotel Bath
- Macdonald Hotel Bath
- Bath Hotel Spa
- Macdonald Bath Spa