I come here often, and today questioned why on Earth I do so. The coffee is overpriced, but because the mugs seem nice one never questioned it. The sandwiches cost significantly more when you opt for eat in, yet nothing extra is done to prep them, you’re just given a plate to put your packaged sandwich on.. for 0.60p extra..
Small pots of overpriced fruit and seeds.. à la soho..even for Bath this is too ridiculous!
And finally, the unsigned and unmentioned upstairs toilets, which are completely inaccessible, unclean and unpleasant to use. A simple sign informing customers of the toilets whereabouts would save staff some serious time.