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All reviews the underground car park housing estate deluxe room sauna and steam room lovely hotel breakfast was excellent green park leisure facilities buffet style enjoyable stay reading town centre stayed for one night bar area saturday night raja spa film
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Reviewed 4 October 2017

Excellent hotel provided you are not near the Disco
Make sure when booking in that either there is no disco on or book a room high in the building to get a good nights sleep.
Otherwise the hotel is excellent

Room Tip: Keep away from Disco
  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Colin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANabih, General Manager at Hilton Reading, responded to this reviewResponded 6 October 2017

Dear Mr Colin G,

Thank you for taking time to post your review on Trip Advisor followed by your recent stay with us.

Guest feedback is very valuable to us and comments positive or for our development are always welcome. I am glad you were overall satisfied with our services and facilities.

Please do accept my sincere apologies for the inconvenience caused due to the event and the nose. We do communicate with the organizers to keep the in house guests comfort in mind but unfortunately, it is not adhered to on occasions. Hope this one off will not mar your over all experience and you will give us the pleasure of welcoming you back again soon.

Kind Regards
Ashraf Nabih
General Manager
Hilton Reading.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

Everything works; everything is clean; it’s friendly and efficient; close to the business centre of town; free parking; bed large and comfy - just how you hope all business hotels will be. They really have nailed how to run a hotel for business purposes.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Britbiztraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANabih, General Manager at Hilton Reading, responded to this reviewResponded 5 October 2017

Dear Britbiztraveller,

Thank you for taking time to share your satisfaction with your recent stay by posting your valuable review on Trip Advisor.

Your comments about our services and facilities certainly go a long way in motivating and encouraging the team to remain consistent in providing exceptional services synonymous with our brand.

I am glad the location was to your requirement and also our complimentary underground car parking facility. We try to ensure guest satisfaction and your positive feedback is greatly appreciated. Look forward to another opportunity of welcoming you back again soon.

Kind Regards
Ashraf Nabih
General Manager
Hilton Reading.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

Stayed in a twin double sharing with a business colleague for a meeting
Checked in
Good Points
Parking
Easy to find
luxury atmosphere
nice bar
restaurant for breakfast was great - was smaller than expected the restaurant but nice location seating - very light airy
Staff - polite
If you are staying here for the Spa facilities - its not as hoped in the pictures advertised - the pool is small and basic and the spa facilities are minimal - its actually a gym located as part of the hotel but its actually a separate building and company linked -All in all good stay as expected but for the price we paid for one night its a bit steep

  • Stayed: July 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank sanam k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANabih, General Manager at Hilton Reading, responded to this reviewResponded 5 October 2017

Dear Ms sanam k,

Thank you for taking time to post your valuable feedback on Trip Advisor followed by your recent stay attending a meeting at our hotel.

It is rewarding to know your stay was to your satisfaction. Thank you for appreciating our traditional Hilton Breakfast. Your positive comments about our team and the facilities provided go a long way in motivating and encouraging them to remain consistent in providing exceptional services.

The Living Well facilities are equipped with state of the art machines. I do apologise if you found them basic and not to your expectations. We strive to ensure our guests have an enjoyable and comfortable tsay with us. Hope your overall satisfaction will provide us with another opportunity of welcoming you back again soon.

Kind Regards
Ashraf Nabih
General Manager
Hilton Reading.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

Stayed at the hotel again this year like the previous years. It still maintains a clean and comfortable environment. The staff have been generally good, the occasional smile would be welcome! The parking is excellent.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank 9kalyanb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANabih, General Manager at Hilton Reading, responded to this reviewResponded 4 October 2017

Dear 9kalyanb,

Thank you for taking time to post your valuable review on Trip Advisor followed by your recent stay with us just like last year.

It is rewarding to learn of your satisfaction with our facilities. I can see the cleanliness of our hotel was to your expectation. We have well trained and dedicated team striving to provide exceptional services. Your comments are motivating and encouraging.

The complimentary underground car parking facility has been appreciated in your comment as it is an added bonus for our in house guests. Hope your positive experience will provide us with another opportunity of welcoming you back again soon.

Kind Regards
Ashraf Nabih
General Manager
Hilton Reading.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

Stayed one night on business. Clean large rooms, staff were friendly and helpful. They have a full restaurant and bar as well. Located short drive to the Reading train station. I'd definitely stay again when in the Reading area.

Stayed: October 2017, travelled on business
Thank kcplaza2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANabih, General Manager at Hilton Reading, responded to this reviewResponded 2 October 2017

Dear kcplaza2001,

Thank you for taking time to post your review on Trip Advisor followed by your recent stay with us.

Guest feedback is very valuable to us and your positive comments are greatly appreciated. I am glad you found the room facilities to your satisfaction. Thank you for appreciating our team for their exceptional delivery of services.

We are well placed close to the M25 and short drive into Reading town centre. I can see that the location also suited your purpose. We look forward to another opportunity of welcoming you back again soon.

Kind Regards
Ashraf Nabih
General Manager
Hilton Reading.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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