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“Couldn't fault it”
Review of Hilton Reading

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Hilton Reading
Ranked #2 of 31 Hotels in Reading
Certificate of Excellence
GreenLeadersGold level
Reviewed 4 September 2016

Absolutely stunning hotel, super clean, amazing staff, lovely food, fabulous location, will definitely be booking again soon, also a huge thank you to Julia on reception for upgrading us!!!! Free complimentary wifi too!!!! All round lovely hotel.

Room Tip: Very peaceful on top floor
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  • Stayed: September 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank Suzanne2109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANabih, General Manager at Hilton Reading, responded to this reviewResponded 5 September 2016

Dear Ms Suzanne2109,

Thank you for taking time to share your positive Hilton Experience with us on Trip Advisor followed by your recent stay with us.

As guest feedback is very valuable to us, your positive comments certainly go a long way in motivating and encouraging the team to remain consistent in providing exceptional services.

I am glad the décor and ambiance of our hotel was to your satisfaction. Thank you for mentioning Julia from our Front Office Team for her helpfulness. I am glad she made your stay a memorable one by offering a complimentary upgrade.

Certainly look forward to another opportunity of welcoming you back in the near future.

Kind Regards
Ashraf Nabih
General Manager
Hilton Reading.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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459 - 463 of 1,956 reviews

Reviewed 2 September 2016

we stayed at this hotel for 3 nights in August as a staging post for ReWind festival. Nice hotel with everything you would expect from a large chain hotel - rooms good, clean and with all facilities. Only thing I would say by way of warning is be aware of prices in bar - mostly on par with what you would expect but £6 for a small bottle of Diet Coke is excessive - when bar staff tell you it would be cheaper to drink a bottle of Stella it doesn't quite add up
Other than that, good hotel - good breakfast buffet
Didn't use spa or restaurant fo evening meal so can't comment on either

Room Tip: 3rd floor quite and great room
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  • Stayed: August 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Ruth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANabih, General Manager at Hilton Reading, responded to this reviewResponded 5 September 2016

Dear Ms Ruth H,

Thank you for taking time to post your most valuable feedback on Trip Advisor followed by your recent stay with us.

I am glad you chose Hilton Reading as a staging post enroute to the Rewind Festival. I am glad your found the room facilities to your satisfaction. It is a pleasure that our services and facilities were to your expectations.

Our Traditional Hilton Breakfast has won many accolades and I am happy that you enjoyed the selection. We regularly benchmark our Bar prices to remain competitive in the area. I do apologise if you found them excessive.

Hope you will give us another opportunity of welcoming you back in the near future.

Kind Regards
Ashraf Nabih
General Manager
Hilton Reading.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2016

Great place to stay when in Reading. Close to Windsor castle and trains to London. Good value at a good price. Efficient and courteous staff who tried very hard to make my stay pleasant. Would recommend this hotel to anyone

  • Stayed: August 2016, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank julie o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANabih, General Manager at Hilton Reading, responded to this reviewResponded 5 September 2016

Dear Ms julie o,

Greetings from Hilton Reading.

Thank you for taking time and for your positive feedback on Trip Advisor followed by your recent stay with us.

As guest satisfaction is paramount to us, your comments about the services and facilities is greatly appreciated. It is a pleasure to know the location of our hotel was to your satisfaction. I am glad your Hilton Experience was a positive one.

Thank you for appreciating the team for their service delivery as we try ensure our guests have a comfortable and enjoyable stay with us. Thank you for your recommendation.

Hope you will give us the pleasure of welcoming you back in the near future.

Kind Regards
Ashraf Nabih
General Manager
Hilton Reading.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2016

Very good stay, another Hilton experience with all you can expect. From the reception, to the breakfast, everything was good. Nice location, quiet and near mall area with food and shopping open after work.

  • Stayed: August 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Jerome M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANabih, General Manager at Hilton Reading, responded to this reviewResponded 5 September 2016

Dear Mr Jerome M,

Thank you for taking time to share your positive Hilton Experience with us via Trip Advisor followed by your recent stay with us.

Guest feedback is very valuable to us as it highlights our strengths and areas we can improve in. I am glad you found your stay to your satisfaction. As we strive to ensure our guests have an enjoyable and comfortable stay, your positive comments about our services and facilities go a long way in motivating and encouraging my team to remain consistent in providing exceptional services.

Thank you for your comments and I am glad our location was to your satisfaction as well. Look forward to another opportunity of welcoming you back in the near future.

Kind Regards
Ashraf Nabih
General Manager
Hilton Reading.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2016

Excellent modern hotel.
Great value for money
Difficult to find any fault
One of our group did have electrical fault in room but was well compensated and allocated a secon additional adjoining room.
Staff friendly and helpful

  • Stayed: August 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank colinwR5928WY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ANabih, General Manager at Hilton Reading, responded to this reviewResponded 2 September 2016

Dear Mr colinwR5928WY,

Thank you for taking time and for your efforts in posting your most valuable feedback via Trip Advisor followed by your recent stay with us.

We strive to ensure our guests have a comfortable and enjoyable stay with us and your positive comments certainly go a long way in motivating the team to remain consistent in providing exceptional services.

I am glad you enjoyed the décor and the facilities. I do apologise for any inconvenience caused due to the fault but am glad the team were able to make it right. Thank you for sharing your positive Hilton experience .

Look forward to another opportunity of welcoming you back in the near future.

Kind Regards
Ashraf Nabih
General Manager
Hilton Reading.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Reading

Address: Lundy House Drake Way, Reading RG2 0GQ, England
Phone Number:
Region: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Reading
#1 Luxury Hotel in Reading
#3 Business Hotel in Reading
#4 Romantic Hotel in Reading
#4 Family Hotel in Reading
Price Range: ₹ 6,041 - ₹ 22,044 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Reading 4*
Number of rooms: 210
Official Description (provided by the hotel):
The contemporary Hilton Reading hotel offers a warm and inviting atmosphere, just a 4 minute drive from Reading's historical city centre, the River Thames and the famous shopping centre, The Oracle. The hotel is situated on the Kennet Island Development just of the A33 and is within walking distance to the Madejski Stadium. Reading train station is only 4 minutes drive away and Heathrow Airport is a 25 minute drive.All of the spacious, air-conditioned Guest Rooms and Suites at the Hilton Reading hotel have been tastefully decorated and feature wired and wireless internet access, the latest in audio-visual technology, a large, ergonomic desk and comfortable Hilton Serenity® beds.Dine in the stylish Larder Restaurant, which offers a combination of local and international dishes with both modern and traditional influences and finish your meal with a cocktail in the relaxing Bar K. Tone up in the complimentary 24-hour Livingwell Health Club featuring Livingwell by Precor gym equipment, a heated, indoor swimming pool, sauna and a dance studio for a variety of fitness classes. Celebrate or hold a business function at the Hilton Reading hotel which features 8 flexible meeting rooms and a large Ballroom catering for up to 400 guests. ... more   less 
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Also Known As:
Hilton Reading Hotel Reading

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