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“Great hotel, a bit far from city center”
Review of Hilton Reading

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Hilton Reading
Ranked #3 of 31 Hotels in Reading
Certificate of Excellence
GreenLeadersGold level
Reviewed 19 October 2012

Stayed for 5 days during a business trip. The hotel is very comfortable, big room with very comfortable bed after a busy day at the office. The work desk at the room was very useful. I had a small confusion with the internet payment, and the representative at the reception solved it in less then 5 minutes.
The hotel itself is a bit far from the city center and require you to use a taxi (I couldn't find a bus that gets there) or a car service.
The breakfast was very good, but the staff had a difficult time to keep up with the large amount of people in the dinning room.
All in all, high quality hotel.

Room Tip: Try to pick a room facing the hotel entrance as it's not facing the main road and is very quit.
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  • Stayed: October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank Lilach_Gilboa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen_Dashper, PA to Operations Director at Hilton Reading, responded to this reviewResponded 29 October 2012

Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

The hotels location on the Kennet Island development, off Junction 11 of the M4 and 5 minutes in a cab from Reading Town centre, is an ideal base for many of the local amenities.

I am delighted to see that you enjoyed your stay with us

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.
Kind regards
Kevin Byrnes
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,615 - 1,619 of 1,917 reviews

Reviewed 18 October 2012

I stayed here for two days over Reading Festival (£7/10 min cab ride)

Clean, comfortable and good location. I feel sorry for non Reading Festival visitors as it really is taken over!

Breakfast is pretty good.

Room Tip: Dont stay over Reading Festival Weekend in August unless you are going!
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  • Stayed: August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MetalWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen_Dashper, Director of Operations at Hilton Reading, responded to this reviewResponded 19 October 2012

Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am delighted to see that you enjoyed your stay with us and were able to experience the Reading Festival Weekend. The festival is heavily advertised and has grown in popularity over the years to become one of the best festivals in the UK currently and it brings guests from all over the world and country to see stay in the area. Given the volume of guests arriving for the festival, all hotels in the Reading area and for miles around are full of festival goers during the event, which gives a great boost to local tourism and the town itself.

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.
Kind regards
Kevin Byrnes
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2012

Stayed at this Hotel last weekend and it was brilliant. The reception was welcoming and clean and the staff were smiling and bright. Everything was ready for our bus party. The room was exceptionally clean and one of my tests for cleanliness is whether you could walk bare foot. Well, you could! The bathroom was spotless and the bed and pillows were brilliant. The food, especially the breakfast, was excellent. The staff were exceptionally helpful and polite, nothing was too much trouble. I have nothing but praise for this hotel; only wish all hotels were the same.

  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AnnJ1878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2012

If you are going to Reading to watch a football match then this hotel is a great place to stay as it is within walking distance of the Madejski stadium. Reading supporters are offered discount in the hotel bar on match days so this can get quite busy. Other than the football stadium there isn't much in close proximity and a taxi into Reading centre costs about £8 each way. The hotel can be hard to find as it is on the edge of a housing estate with lots of one way streets and dead ends. Breakfast is the usual Hilton hot and cold buffet offering - overall it was nice but the bacon would have been better if it had been crispier! We had an evening meal in the restaurant and one meal was lovely, but we returned the other as it wasn't nice. We have stayed here twice recently, and on our second visit received an incorrect bill so I would check this carefully before signing/paying. Overall: a smart hotel with nice modern rooms, decent car parking, and not bad value for money - but if you want to be in the town centre then I'd stay in the premier inn instead.......

Stayed: October 2012, travelled as a couple
Thank thelittlecarrot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen_Dashper, Director of Operations at Hilton Reading, responded to this reviewResponded 19 October 2012

Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

The Hilton Reading is conveniently located on the Kennet Island development, off the A33,
5 minutes by taxi to the centre of Reading and minutes from both the Madejski Stadium, Green Park Business Park and close to the M4, making it ideally located for all your needs in the Berkshire area.

I am delighted to see that you enjoyed your stay with us

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.
Kind regards
Kevin Byrnes
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2012

Stayed at this hotel while on a course in reading. It's a clean and comfortable hotel, what you would expect from a Hilton hotel. Overall I would recommend this hotel to anyone looking for a place to stay in reading for a night or two.

Stayed: September 2012
1  Thank AtticusFinch14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen_Dashper, Director of Operations at Hilton Reading, responded to this reviewResponded 16 October 2012

Dear Reviewer,

Thank you for taking the time to review your stay with us at the Hilton Reading on Tripadvisor. Your comments about the Hotel and the team are appreciated. Our commitment at the Hilton Reading is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

I am delighted to see that you enjoyed your stay with us

We thank you for choosing the Hilton Reading, and look forward to welcoming you back in the near future. If I can be of any further assistance to you, do not hesitate to contact me.
Kind regards
Kevin Byrnes
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Reading

Address: Lundy House Drake Way, Reading RG2 0GQ, England
Phone Number:
Region: United Kingdom > England > Berkshire > Reading
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Reading
#2 Luxury Hotel in Reading
#3 Business Hotel in Reading
#4 Romantic Hotel in Reading
#4 Family Hotel in Reading
Price Range: ₹ 6,524 - ₹ 19,184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Reading 4*
Number of rooms: 210
Official Description (provided by the hotel):
The contemporary Hilton Reading hotel offers a warm and inviting atmosphere, just a 4 minute drive from Reading's historical city centre, the River Thames and the famous shopping centre, The Oracle. The hotel is situated on the Kennet Island Development just of the A33 and is within walking distance to the Madejski Stadium. Reading train station is only 4 minutes drive away and Heathrow Airport is a 25 minute drive.All of the spacious, air-conditioned Guest Rooms and Suites at the Hilton Reading hotel have been tastefully decorated and feature wired and wireless internet access, the latest in audio-visual technology, a large, ergonomic desk and comfortable Hilton Serenity® beds.Dine in the stylish Larder Restaurant, which offers a combination of local and international dishes with both modern and traditional influences and finish your meal with a cocktail in the relaxing Bar K. Tone up in the complimentary 24-hour Livingwell Health Club featuring Livingwell by Precor gym equipment, a heated, indoor swimming pool, sauna and a dance studio for a variety of fitness classes. Celebrate or hold a business function at the Hilton Reading hotel which features 8 flexible meeting rooms and a large Ballroom catering for up to 400 guests. ... more   less 
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Also Known As:
Hilton Reading Hotel Reading

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