We booked the hotel via a hotel comparison site and got a good deal, we just wanted a weekend away near Oxford and were aiming to do it on a fairly tight budget. From reviews on here I suspected the rooms may not be great, but I was shocked by how dreadful they really were. It was tiny, had no bath and was frankly grotty.
HOWEVER... we upgraded, at a reduced rate (due to our complaints) and it was a totally different story. We ended up in their best standard of room (Eldon) and it was amazing. One of the best rooms I've ever stayed in.
Service was ok - the Manager was begrudgingly pleasant to us after our initial complaints but the girls on reception were great - they were friendly and helpful.
In terms of cleanliness - there was a tray with breakfast plates etc left outside a nearby room - this remained there for over 24 hours and our room had dead flies under the radiators (not just one or two either).
In general the main part of the hotel is beautiful but needs a bit of TLC internally, there are parts which are completely incongruent. Bits of the hotel have a bit of an 80s gangster film feel about them (think Goodfellas or Casino), parts have a bit of a 'Shining' feel about them and others are like Downton Abbey - odd! Oh and if you are a smoker and are in the bar you have to walk about 3 miles to get outside!!
The drink prices were ok, usual hotel premium, but the food was horrendously over priced. I ordered a 'cold' sandwich which came with salad and it arrived on a warm plate with value tortilla chips - if you are going to charge me £8 for a sandwich get the basics right and don't give me poor quality!!!!
The hotel information said we could get a map of the grounds and walk round it - I woulldn't bother - the map was no help whatsoever, the grounds were not as spectacular as at first glance, the 'points of interest' were of no interest and most of the pleasant bits were taken up by the golf course.
3/5 may seem generous given this review but the room really made up for some of the down sides. In summary - stay in one of the better rooms, have a drink on the terrace to take in the surroundings but don't bother with a great big trek, avoid the food (there is a great cafe in Chipping Norton which does breakfast if you are room only) and don't look too close at the hotel!!
FYI - we didn't use the pool or gym and hubby didn't actually play golf, so haven't commented on these facilities.
- Official Description (provided by the hotel):
- Heythrop Park Hotel is set in 440 acres of stunning Oxfordshire countryside and forms part of Heythrop Park Resort. The hotel is in a traditional 18th century mansion house and has access to the resort's extensive leisure facilities including an 18 hole championship golf course, spa and health club. ... more less
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- Also Known As:
- Heythrop Park Resort, Golf And Country Club
- Heythrop Park Resort, Golf & Country Club Hotel Chipping Norton
- Heythrop Park Hotel Country
- Heythrop Park Resort Chipping Norton, Oxfordshire