I stayed for one night with my family on New Year’s Eve.
The hotel was a bit hard to find as our sat nav sent us to the back of the grounds, but we found our way after phoning for directions. The grounds are certainly impressive and the building itself looks like a proper stately home. Staff were very friendly and our room was very nice and comfortable (although a bit smaller than I had hoped).
The only major issue was that the staff seemed clueless about the hotel services. For instance, the day before we arrived I phoned to ask about the swimming pool and other activities. I was passed between several different people, with each providing different stories about pool opening times and whether or not the golf course and adventure playground were closed due to ‘flooding’. There was similar confusion when we arrived and asked about the hotel’s NYE plans.
Clearly there are some issues with internal staff communication. Still, our overall experience was positive.
- Free Wifi
- Free Parking