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“Updated - updated - updated review.” 1 of 5 bubbles
Review of Ibis Nottingham Centre

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Ibis Nottingham Centre
Ranked #19 of 54 Hotels in Nottingham
GreenLeadersBronze level
birmingham
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Updated - updated - updated review.”
1 of 5 bubbles Reviewed 6 March 2012

Obviously my last review was not positive enough - so it was removed. I must have put too much detail around the Police investigation and lack of hotel security systems.

In a nutshell - I would urge people not to stay here. I had a mobile phone and Ipod stolen from my room. Customer service not good. Police looked into it. Case closed as nothing could be evidenced. No CCTV in corridors. No individual electronic audit trail for entry into the room especially when the manual key can be used to gain entry into the room. IT IS MY OPINION that the hotel security needs to be looked into so that they are able to evidence breaches.

After being insulted on a number of occasions by the hotel, their insurance company and my response to their head office and their press relations office implying a small claims court claim, I was reimbursed.

Very very poor. I hope this post is not taken down!

  • Stayed January 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank visnadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rac6160, General Manager at Ibis Nottingham Centre, responded to this review, 14 March 2012
Thanks for your comments:
1. On investigation the police could find no evidence to support your claim.
2. Ther lock read taken from your room confirms that only your room key was used to enter the room.
3. All hotels have an emergency manual key in case of automatic lock breakdown, our is locked in the hotel safe, which is under 24 hr cctv recording.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (124)
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English first
Bedford, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 17 February 2012

Having previously lived in Nottingham I knew the hotel was in a good location as it is in the city centre so near lots of bars and restaurants and shops. We stayed here for two nights (friday and saturday) when visitng for a weekend break. Our room was not on the road side and was very quiet did not hear any noises despite the central location. Hotel was very modern and clean (also very secure as you have to use your key to operate the lift) There were not towel in our room so we asked at reception and were immediately provided with them. We did not have any food or drink but it all seemed quite fairly priced. Only real complaint was the bed wasnt all that comfy (very hard) but when only staying for a short period this did not matter. Checkout was 12pm which was also lovely as a bit later then usual. The hotel also had a parking offer on and i doubt you will find cheaper elsewhere. Overall an excellent stay and can only fault on the hardness of the bed which wasnt even a big problem for us.

Room Tip: Perhaps ask for a room not on the main road as could be a lot of noise due to central location and t...
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lizzyl29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rac6160, General Manager at Ibis Nottingham Centre, responded to this review, 6 March 2012
Thanks for your comments regarding your recent stay with us @ Ibis Nottingham Centre. great to hear you had an excellent stay with us and enjoyed the location in the heart of Nottingham City Centre. Hope to see you again soon on your return trip to Nottingham.
Richard Carline - General Manager - Ibis Nottingham Centre
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Additional Information about Ibis Nottingham Centre

Property: Ibis Nottingham Centre
Address: 16 Fletcher Gate, Nottingham NG1 2FS, England
Phone Number:
Region: United Kingdom > England > Nottinghamshire > Nottingham
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#4 Green Hotel in Nottingham
#7 Romantic Hotel in Nottingham
#8 Family Hotel in Nottingham
Price range (per night): ₹ 3,629 - ₹ 8,804
Hotel Class:2 star — Ibis Nottingham Centre 2*
Number of rooms: 142
Official Description (provided by the hotel):
Ibis Nottingham Centre Hotel is ideally located in the vibrant Lace Market area in the heart of Nottingham. Capital FM Arena, Nottingham Arena and Royal Centre are a short walk away. Ideal for shopping and visiting tourist attractions and central to the vibrant nightlife of the city, Ibis hotel offers 24 hours snacks,free WiFi and all other standard amenities. Just 8 miles from the M1, J25 and 12 miles from East Midlands Airport. Getting to the hotel could not be easier with the main train and bus stations only 5 minutes walk way. ... more   less 
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Also Known As:
Ibis Nottingham Centre Hotel Nottingham
Accor Nottingham Centre

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