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“Great location but...” 3 of 5 bubbles
Review of Hedley House Hotel

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Hedley House Hotel
Ranked #18 of 46 Hotels in York
Certificate of Excellence
Newcastle upon Tyne, United Kingdom
Level Contributor
1,218 reviews
285 hotel reviews
common_n_hotel_reviews_1bd8 651 helpful votes
“Great location but...”
3 of 5 bubbles Reviewed 27 March 2012

Firstly, based on price paid on a KGB deal this place probably deserves four stars. But on the basis that most people reviewing this would probably pay full price my review is based on full rack rate. It is also based on my wife's expectations of cleanliness (I am sure she would stick me in the washing machine every day if she could!). The shower tray had a few stray hairs on arrival and the carpet was a bit grubby. The room was also a little small (room 5) with hardly any room to pass by the bottom of the bed.

The hotel is in a great location only a 5-10 minute walk to the Minster, provides free parking, a decent breakfast and good staff. The front of the hotel faces onto a train line, though trains were of the irregular local type and did not disturb sleep; and the bed itself was nice and comfortable.

So, if only the fine detail of getting the room spotlessly clean for arrival had been taken care of, and we had a slightly bigger room, we would have rated more highly.

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sleep007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (337)
Date | Rating
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English first
Liverpool, United Kingdom
Level Contributor
228 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

how do i begin clean / friendly staff / close to everything /less than 10 minutes walk to york minster the only problem was the car parking it is first come first served i was very lucky the lady on reception arranged for me to park on next doors space but once you are parked up you can forget all about the car for the full stay brilliant nice breakfast full english or cereal if you prefer one tip bring ear plugs if like my wife you are a light sleeper the floor boards creek like mad

Room Tip: if you don.t want to eat in the hotel as you walk though the arch into what is the old town of york...
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alsilverf0x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yorkshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 March 2012

Ideally situated a short walk into the City, easy to find with a free car park which is a bonus in York. The staff were very friendly and breakfast good too, We spent two comfortable nights there and will hopefully return.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank yorkshireman6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Retford, United Kingdom
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 26 March 2012

A last minute decision to go away for a short break, but what a great find. The hotel is well situated so we could walk into town but that is not the greatest bonus : lovely big room; scrupulously clean; well equiped ; very smiley,helpful staff and a really good breakfast. Thank you.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atherstone, United Kingdom
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 26 March 2012

This hotel city break was part of a Christmas pressie from my husband and I loved it.
York is a fantastic city and The Yorkshire Dales was well worth the drive.

The staff could not have been more accommodating, especially Sarah...
Due to my wheat and dairy allergies, I emailed my requirements before hand; they organised the most wonderful three course evening meal. Breakfast was also very enjoyable; although their order system, still needs some work!

If you have issues climbing stairs, you must request something lower, we were on the forth floor and there is no lift.
Parking is not the best, but manageable

Room Tip: Request a lower floor if you have trouble with stairs
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JeniBennett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hedley House Hotel

Property: Hedley House Hotel
Address: 3 Bootham Terrace, York YO30 7DH, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in York
#4 Spa Hotel in York
#5 Family Hotel in York
#10 Romantic Hotel in York
Price range (per night): ₹ 7,069 - ₹ 12,763
Hotel Class:3 star — Hedley House Hotel 3*
Number of rooms: 38
Official Description (provided by the hotel):
Hedley House Hotel - A 3 Star Silver Award Hotel, within an 8 minute walk of the city. All rooms en-suite & all recently refurbished. Free wireless internet access. Off street car-parking, restaurant & lounge bar. Gym, 6 person outdoor aqua spa. Ample parking. Electric car charging station free for residents Free wifi Deluxe rooms available with Apple TV ... more   less 
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Also Known As:
Hedley Hotel York

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