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“lovely mid week break” 4 of 5 bubbles
Review of Novotel York Centre

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Novotel York Centre
Ranked #32 of 46 Hotels in York
GreenLeadersBronze level
Sunderland, United Kingdom
Level Contributor
162 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
“lovely mid week break”
4 of 5 bubbles Reviewed 27 April 2012 via mobile

We've stayed at this hotel a good few times now because we are guaranteed a fabulous nights sleep and again we weren't disappointed on our recent 2 night stay, also we are guaranteed a car parking space and can arrive and leave anytime. Check in was very swift and friendly, we made our way up to our room and although it was very clean and smelt fresh we noticed the rooms are now looking quite tired and the carpets could do with a bit of a shampoo but housekeeping really do an amazing job on keeping rooms clean. Check out was just as swift and ALL staff we spoke to were lovely and friendly which is always a bonus. We will certainly be staying at this hotel again in the near future and can't wait!

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pallionlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review, 3 May 2012
Good morning and thank you so much for your comments and regular custom. I have shared your comments with all our staff and have taken note of the carpet note. Thank you once again and we too can't wait to have you back!

With kind regards,

Christophe Ughetto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (354)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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English first
London, United Kingdom
Level Contributor
71 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 25 April 2012 via mobile

one night stay this hotel. very helpfull staff, decent food and nice rooms. close to city centre and nice walk into town along the river. great base. staff clearly well trained and keen to help

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank asahio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review, 26 April 2012
Good morning and thank you so much for your comments.I have shared them with the team as I know such recognition always goes a long way.

Thank you once again.

With kind regards,

Christophe Ughetto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sevenoaks, United Kingdom
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 24 April 2012

We stayed here over the Easter holidays with our two boys aged 5 and 7. Friendly and courteous reception staff and the rooms were spacious and comfortable. Selection for breakfast was excellent and of a very good standard. We also stayed for the buffet dinner (decent value at £42 for us all) which included a good choice of starters, mains (plenty of kid-friendly options) and puddings; the main highlight for the boys was the chocolate fountain (at breakfast next day I was asked 'Mummy where's the chocolate fountain?!'). The pool is pretty small and gets deep quite quickly (if you visit, get changed in your room as there are only 2 cubicles next to the pool and no toilet!). Can walk easily to the city walls, Jorvik and most of the attractions. The Wii and Kinect in the were nice touches and there was even a 'colouring station' for the kids too. Very family-friendly, would go back!

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mathmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review, 26 April 2012
Good afternoon. Thank you for your comments. I am delighted to read the whole family had a good time recently at the Novotel York. I am very much looking forward to welcoming you back to the hotel.

Thank you once again.

With kind regards,

Christophe Ughetto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotherham, United Kingdom
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

I have stayed in the novotel twice, both times it was for new year. The hotel itself is modern and welcoming. The staff on reception are usually very helpful and give you a guide as to where your room is. There is a wii for the kids to play on and a nice bar area with lots of seating. There is also an indoor pool. The restraunt is also located to the left of the bar and serves food till quite late. There are both stairs and lifts to access the upper floors. We stayed in the same style room on both visits. The rooms are equpied with a large double bed, bathroom with bath/shower, seperate toilet, wardrobe with hangers, dressing table, hairdryer, tv, phone, tea/coffee, kettle.
The room was clean and so was the bathroom, my only complaint was that we were in a room at the end of the hall and it was quite cold. The hotel also offers room service which they serve till quite late at night. The breakfast available offers a good selection of cooked food, cereals, fruit, yoghurts, nuts and juices. My only suggestion for the hotel is that they should offer vegetarian sausage. As i am vegetarian all i could have was toast, hash browns and beans. I do like scrambled egg, but the egg they served looked really sloppy. However this is a personal choice.
The hotel is located near to the town and is a 5minute walk to the shops. It also within walking distance of the york dungeons and jorvik. There are also restraunts near by if you do not wish to eat in the hotel.

Room Tip: Rooms at the ends of hallways are quite cold so ask for a room with a more central location.
See more room tips
  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank L1M5W10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review, 24 April 2012
Good morning. Just a few words to thank you for your comments and your regular visits to our hotel. I just had a quick meeting with our head chef with regards to the vegetarian sausages and we will ensure they are part of the buffet on a daily basis.

Thank you once again for your custom and we do hope to see you again soon.

With kind regards,

Christophe Ughetto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel York Centre

Property: Novotel York Centre
Address: 4 Fishergate, York YO10 4FH, England
Phone Number:
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in York
#8 Business Hotel in York
#9 Family Hotel in York
#14 Luxury Hotel in York
Price range (per night): ₹ 6,372 - ₹ 15,439
Hotel Class:4 star — Novotel York Centre 4*
Number of rooms: 124
Official Description (provided by the hotel):
Novotel York Centre hotel is a 3 star hotel, ideally located on the banks of the river Foss, alongside the historic city walls, within 5 minutes walk of the main city centre and a short drive to the University of York. All the en-suite contemporary rooms have internet access and satellite TV. Facilities include Elements Restaurant, Bar, indoor heated swimming. There are 8 fully-equipped function rooms for up to 210 people, perfect for meetings or weddings. ... more   less 
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Also Known As:
Novotel York Centre Hotel York
Accor York Centre
Hotel Novotel York
York Novotel

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