We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic team at Dean Court Hotel” 5 of 5 bubbles
Review of Dean Court Hotel, BW Premier Collection

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Dean Court Hotel, BW Premier Collection
Ranked #7 of 46 Hotels in York
Certificate of Excellence
London, England, United Kingdom
Level Contributor
4 reviews
“Fantastic team at Dean Court Hotel”
5 of 5 bubbles Reviewed 8 March 2012

I booked this hotel along with my sister as we have always wanted to see York. The hotel was ideally situated and only a short walk from the station. (Taxis were readily available)
The welcome we received was very warm, incredibly professional and of a standard you would expect from a big fancy place! We were a little early for our room so a porter took our cases and even put them in the room for when we got back from our first explore of York.
The room (50) was lovely, it had a wonderful view of the Minster which was quite literally a stone's throw away!
Every member of the hotel team that we came into contact with was so customer orientated that nothing was too much trouble. There was a lovely little touch they did which was to put the weather forecast on each of the tables at breakfast every morning. The breakfasts were of a very high standard and offered more than just a full English or continental and included a delicious kedjeree.
I would have no hesitation in recommending this hotel and am looking forward to returning soon.

Room Tip: Front facing rooms offer a lovely view.
See more room tips
  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jenni J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,482 reviews from our community

Traveller rating
    947
    373
    112
    28
    22
See reviews for
235
842
59
91
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (362)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
scotland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 26 February 2012

On arrival we were shown to our room by hotel staff (nice touch). Room 51 was a good size with a front facing view. The room itself was very clean, however we personally felt the bathroom could do with an upgrade. Breakfast was very good and was well presented by excellent staff. Overall the hotel staff were very friendly and we would not hesitate to book this hotel again.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Anne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 24 February 2012

It's worth visiting for the marvellous staff alone. Everyone from reception, through breakfast to the night porters was absolutely top notch. Congrats. Our room was billed as a small double. Small? Microscopic. Only one of us at a time could venture out of bed. The bathroom was so cramped one had to sit at an angle on the loo. And all for £145 a night. Not including 12 quid a night parking. That is an utterly scandalous price for such a basic room. You can find better deals in central London. Next night we spent an extra £30 for a modest double. No fridge, an undersized radiator - there was snow outside, and rubbish value at £175. The hotel is ideally situated but it is painfully obvious that it is cashing in on its location. The Hilton, while not as wonderfully placed, is much better value.

Room Tip: Avoid Room 23 at all costs
See more room tips
  • Stayed February 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingsley, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 24 February 2012

My partner and I stayed here for 1 night in January. The service is excellent and friendly, nothing is too much trouble for the staff. We stayed in a standard double room which was spotlessly clean and comfortable with plenty enough room for the two of us. The hotel is in the centre of the city and opposite York Minster so lovely views from the window. Our car was parked for us upon arrival and when we checked out they let us leave the car there for the day whilst we shopped. We have been to York a number of times and can honestly say this is the best hotel we have stayed in and will definitely be our first choice in the future.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Daisychain1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 24 February 2012

As a hotelier for many years working in some amazing properties around the world and now working in Hong Kong I can be a critical audience. My wife and I stayed on a trip from overseas for a '1 year old free night'! to relax and enjoy York. I was impressd with the Dean Court hotel from the first call I made to them through to the last person I dealt with.

The team were all friendly and efficient and appear to be well trained and selected for their roles. The hotel is well maintained and clean and in a great central location.........

The only negative was the In Room dining dinner. The burgers were a real let down, without doubt big improvements can easily be made here, I have no question you can easily fix this small glitch but it was a little disappointing, althouigh quick and efficient service.

We did leave some clothing behind in the wardrobe and this was professionally and efficiently dealt with. The gentleman who assisted us over the phone had it mailed to us in the UK to reach us prior to us departing the country and even called a day or so after sending to check we had received it. Well done!

Great hotel, highly recommend it............ keep up the great work!

Room Tip: Ask for a Minster or front facing room
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jamesexpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these York hotels
0.5 km away
The Grand Hotel & Spa
0.9 km away
Hotel Indigo York
Hotel Indigo York
#4 of 46 in York
4.5 of 5 bubbles 977 reviews
0.6 km away
The Principal York
The Principal York
#11 of 46 in York
4.5 of 5 bubbles 900 reviews
Show Prices
Show Prices
Show Prices
3.5 km away
Middlethorpe Hall & Spa
1.2 km away
Hotel du Vin York
Hotel du Vin York
#16 of 46 in York
4.5 of 5 bubbles 1,404 reviews
1.4 km away
Mount Royale Hotel & Spa
Show Prices
Show Prices
Show Prices

Been to Dean Court Hotel, BW Premier Collection? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Dean Court Hotel, BW Premier Collection

Property: Dean Court Hotel, BW Premier Collection
Address: Duncombe Place, York YO1 7EF, England (Formerly Dean Court Hotel, BEST WESTERN PREMIER Collection)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in York
#4 Business Hotel in York
#6 Romantic Hotel in York
#7 Family Hotel in York
Price range (per night): ₹ 7,755 - ₹ 18,095
Hotel Class:4 star — Dean Court Hotel, BW Premier Collection 4*
Number of rooms: 37
Official Description (provided by the hotel):
The Dean Court has the finest location in the city, standing in the shadow of York Minster. Everything is within walking distance, including city walls and all York's famous attractions.The hotel recently received a Trip Advisor Certificate of Excellence and is a previous winner of the regional Hotel of the Year Award.Entering one finds contemporary design, with emphasis on elegance and comfort. Rooms are well-equipped and individually styled. Superior and de Luxe rooms have outstanding views of the Minster. Rooms have flat screen TVs, 30 ftv channels and DVD players. There's an extensive range of DVD's and an iPOD docking station. Little "extras" include robes, brollies and mineral water. There is free Wi-Fi throughout the hotel. The Dean Court is notably child-friendly with four well equipped family rooms. Guests with limited mobility or in wheelchairs will also enjoy facilities in a quartet of rooms. Ramp access is available with staff assistance, all public rooms and restaurants are on one level, no steps. D.C.H the Restaurant has a 2AA Rosette Award whilst THE COURT Bistro & Bar offers a more informal menu in a setting with mixed seating styles. Both eateries offer the finest food and service, with local and seasonal local produce predominant in menus.There is an impressive range for vegetarian guests and those with gluten free diets. The eighty-bin wine list offers twenty wines by the glass, and a large choice of beers from local breweries and around the world. An extensive cocktail list is available too.The hotel is non-smoking. Public areas are air-conditioned. The hotel has its own secure car park which is competitively priced and includes a valet-parking service ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Prestigia and Agoda so you can book your Dean Court Hotel, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western York
York Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing