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“Fabulous hotel”

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The Grand Hotel & Spa
Ranked #6 of 47 Hotels in York
Certificate of Excellence
Cambridge, United Kingdom
Level 4 Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Fabulous hotel”
Reviewed 28 April 2012

We spent two nights at this wonderful hotel and couldn't fault a thing. As everyone says, the staff are friendly, helpful and courteous and the rooms are stylish and comfortable. The building itself has been beautifully refurbished and is in an ideal location, just a few minutes walk from the city centre. We didn't use the Spa, but it looked beautiful! All I can say is, do not stay anywhere else in York!

Room Tip: Ask for a top floor room, most have great views.
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Graeme_Clark, Food & Beverage Operations Manager at The Grand Hotel & Spa, responded to this review, 4 May 2012
Dear Guest

Thank you for taking the time to write such a positive review following your recent stay with us.
I’m delighted you enjoyed your stay throughout.

On behalf of myself and the rest of the team here at The Grand, we look forward to welcoming you back to us in the future.

Best Wishes
Graeme Clark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,885 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (700)
Date | Rating
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  • Chinese (Simplified) first
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English first
Doncaster, United Kingdom
Level 4 Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 27 April 2012

this is a lovely old building tastefully refurbed the staff are helpful and friendly the food nicely presented and tasty the bedrooms are nearly all different with quirky shapes and old original doors it has everything you could want from a 5 star its always nice to go top class now and then

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank annette w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Graeme_Clark, Food & Beverage Operations Manager at The Grand Hotel & Spa, responded to this review, 28 April 2012
Dear Guest

Thank you for taking the time to write this positive review following your recent stay with us.
I’m delighted that you enjoyed your stay with us throughout and liked both your bedroom and time spent in our Restaurant.

On behalf of myself and the rest of the team here at The Grand, we look forward to welcoming you back to us in the future.

Best Wishes
Graeme Clark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington, United Kingdom
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 April 2012

Stayed here for a short break with my husband and five year old son. It was brilliant, proper 5 star service. Fab welcome, room ready early, massive family room, lovely bathroom. Loved the pool & spa, very family friendly, but still peaceful. Good central location for restaurants & shops. Loved the bar, great service ! We can,t wait to go back. Also had a fab activity book fr children encouraging them to explore the hotel, unusual for a luxury hotel to still be so family friendly, Well Done !!

Room Tip: Family rooms huge !
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cathster1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Graeme_Clark, Food & Beverage Operations Manager at The Grand Hotel & Spa, responded to this review, 28 April 2012
Dear Guest

Thank you for taking the time to write this positive review following your recent stay with us.
I’m delighted that you enjoyed your stay with us throughout and found us to be welcoming for families yet still peaceful.

On behalf of myself and the rest of the team here at The Grand, we look forward to welcoming you back to us in the future.

Best Wishes
Graeme Clark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 April 2012

Throughout our 8 day stay we were delighted with the quality of the service. Spotless rooms, comfortable beds, generous portions of deliciously cooked food and, above all, very friendly, helpful and courteous staff. We found the hotel to be ideally placed for travelling around Yorkshire by train (we had deliberatelyleft the car at home) and also for getting about York itself.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Graeme_Clark, Food & Beverage Operations Manager at The Grand Hotel & Spa, responded to this review, 28 April 2012
Dear Guest

Thank you for taking the time to write this positive review following your recent stay with us.
I’m delighted that you enjoyed your stay with us throughout.

On behalf of myself and the rest of the team here at The Grand, we look forward to welcoming you back to us in the future.

Best Wishes
Graeme Clark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kings Norton
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2012

Really excellent hotel. Bumped into Emmerdale stars whilst staying here. Will be coming back next year for another break.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Siobhan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Graeme_Clark, Food & Beverage Operations Manager at The Grand Hotel & Spa, responded to this review, 27 April 2012
Dear Guest

Thank you for taking the time to write this positive review following your recent stay with us.
I’m delighted that you enjoyed your stay with us throughout.

On behalf of myself and the rest of the team here at The Grand, we look forward to welcoming you back to us in the future.

Best Wishes
Graeme Clark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Grand Hotel & Spa

Property: The Grand Hotel & Spa
Address: | Station Rise, York YO1 6HT, England (Formerly Cedar Court Grand Hotel & Spa)
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in York
#3 Luxury Hotel in York
#3 Family Hotel in York
#3 Romantic Hotel in York
#3 Spa Hotel in York
Price range (per night): ₹ 11,480 - ₹ 27,989
Hotel Class:5 star — The Grand Hotel & Spa 5*
Number of rooms: 107
Official Description (provided by the hotel):
With stunning views of the Minster and the city’s ancient walls the Grand Hotel & Spa enjoys an enviable central location as York’s only five star hotel. Built in 1906 as one of the great railway buildings of York, the hotel’s graceful Edwardian architecture is complemented with fine dining and a luxurious spa complex that features an indoor pool and treatment rooms. All 107 guest rooms are individually designed and furnished to an extremely high specification, creating an indulgent yet unpretentious environment for both leisure and business travellers. And private dining facilities, an open air roof garden and elegant function rooms, provide a plethora of unique options for events and meetings. ... more   less 
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Also Known As:
Cedar Court Grand Hotel York
Cedar Court Grand Hotel And Spa

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