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“want a celebration ruined go here”

31 Castlegate Restaurant
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Ranked #52 of 858 Restaurants in York
Certificate of Excellence
Price range: US$ 20 - US$ 31
Cuisines: European, British
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Child-friendly, Local cuisine, Business meetings, Groups, Romantic
Dining options: Brunch, After-hours, Dinner, Lunch, Full Bar, Highchairs Available, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff
Description: Located in the heart of York, under the shadow of the imposing Clifford's Tower, 31 Castlegate offers fine dining contemporary Modern European cuisine in an extraordinarily charming atmosphere.
Woking, United Kingdom
Level Contributor
13 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“want a celebration ruined go here”
2 of 5 bubbles Reviewed 18 March 2012

If you have food allergies be weary of going here, Don't expect fast service and allowed plenty of time for your meal.
Booked the restuarant to celebrate a 40th Birthday (had a voucher from their birthday club). Visited the restuarant the day before we had booked to sort out the menu due to food allergies,sorted the menu with the chef and reassured, they could cater.seated and order taken, bread took ages to come and so did the starters, the starter they had made for me was great, chirzo and duck. The starters the rest of the party had was excellent and so different. Maybe we should have left after this.
Pigeon breasts over cooked and very tough, but this was minor, on my vegetables they had put butter which was an allergy that they were aware of, it wasn't until my mouth erupted with blisters that i realised, my meal was spoiled, they took it away and just replaced the veg. On some of the new veg was lumps of white pepper. due to the blisters i had to leave the meal and go back to the hotel. A couple of the party had to leave as well to look after me. The only apology i had was from the waiter. We payed the bill in full, my meal was covered by the voucher. A BIRTHDAY CELEBRATION RUINED

  • Visited March 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank susielove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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950 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
York, United Kingdom
Level Contributor
227 reviews
145 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
“On a slant”
4 of 5 bubbles Reviewed 15 March 2012

This building is so quaint it looks like it is on a complete slant. Have had several evening meals here and they have always been very good. Staff are pleasant. Dining room lacks a little atmoshpere unless it is busy.

Helpful?
Thank bongo54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hull
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Ace!”
5 of 5 bubbles Reviewed 11 March 2012

This is a lovely place to eat! Food is freshly cooked to order and presented very well, all the staff we saw were very nice ordinary people!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank smudgerHull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Top quality food that leaves you wanting more!”
5 of 5 bubbles Reviewed 11 March 2012

My partner had been to this cosy restaurant with great food and staff before and it didnt dissapoint on a return visit. Slightly dearer than Rustique just down the road but of comparable quality. Friendly and intimate and not at all rushed - would certainly return again

Visited March 2012
Helpful?
Thank TamandLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Excellent!”
5 of 5 bubbles Reviewed 7 March 2012

Myself, my partner and our friends visited 31 Castlegate yesterday evening and had a wonderful night.

When we arrived we were greeted by the only serving member of staff that evening, I wish I could remember his name as he was fantastic! He knew just when it was appropriate to serve us, advised us on what was good on the menu, and was brilliantly attentive.

As for the food, it was incredible. All 4 of us thoroughly enjoyed our meals, the portion sizes were just right and even the coffee at the end of the meal was gorgeous.

The bill came in at about £90, however that was 3 courses for 4 people, coffees, a bottle of wine and beer. Would 100% recommend.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank H M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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