We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Rude owners rock hard brownie”
Review of Truly Scrumptious

Truly Scrumptious
Ranked #11 of 18 Dessert in Whitby
Restaurant details
Reviewed 6 April 2018 via mobile

Me and my daughter went in for an ice cream and chocolate brownie. The brownie was rock hard and my daughter was playing in front of the man only to be met with a look of disgust, if you don’t like children don’t run an ice cream shop. We left without eating our brownie or drinking the coffee as being brought up in Whitby all my life. I will not return or recommend this place to anyone else. There are far better places in Whitby to go. With better customer service

1  Thank snowdrop201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (53)
Traveller rating
Traveller type
Time of year
Language

4 - 8 of 53 reviews

Reviewed 2 April 2018 via mobile

Decided to stop in after battling rain and wind. We ordered some 99 cones - but the lady serving us handled the cone without gloves and then took cash payment and gave change so it's fair to assume this had been done many times before we arrived in the afternoon. Basic food hygiene wasn't adhered to which made us lose our appetite and ended up binning the cone. Might seem petty to some but if you think about the changing of hands money goes through... not a nice thought. Ice cream choice was really good though - only accept cash payment so make sure you have money when visiting.

1  Thank Fray1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017 via mobile

Bought ice creams with the intent of sitting down inside so my wife could feed our 4 month old in the warm. After ordering, my wife went to sit down and was advised they inside seating was closed as they where closing in 10 minutes. There was no visible sign of the closing time or advance warning prior to ordering.

We explained, but was told to sit outside. The shop was still open past 430pm.

The icecreams selection and quality is good, just a shame about the service!

1  Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017 via mobile

Visited Monday 7th August. Lovely ice cream and lemon top and only 8.00 for 5 ice creams. Will try the shakes next time. Can't beat it.

Thank Simdeb39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

What a fab little find ( actually highly recommend from mum and dad) coffee is 1st class ice cream second to none , the owners go out of there way to make you feel welcome and all the staff are fab and friendly see you again bank holiday

Thank Lucyantish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Truly Scrumptious also viewed

Whitby, Scarborough District
Whitby, Scarborough District
 
Whitby, Scarborough District
Whitby, Scarborough District
 
Whitby, Scarborough District
 

Been to Truly Scrumptious? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing