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“Near faultless”
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Very good
15 reviews
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Overview
Condo/Apartment -
3 Bedrooms, 1 Bathroom, Sleeps 8
Whitby, Scarborough District, North Yorkshire, England

Reviews from our community

Very good - based on 15 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
RichardGa...
London, United Kingdom
Level 5 Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Near faultless”
Reviewed 29 August 2017 for a stay in August 2017
2
people found this review helpful

We'd booked at the Chartwell without seeing it, and there was a little bit of trepidation as we'd seen a handful of less-than-complimentary reviews. However, from the off these worries were put to rest. The retreat was spotlessly clean, wonderfully located at the heart of Whitby's 'Abbey side', and very spacious. We stayed as a family of four - two parents, a four-year-old and a small baby - and it more than fitted us in comfortably.

Even one of the few things that hadn't quite gone to plan - there was no parking voucher - was dealt with so enthusiastically and professionally that it only served to impress us all the more (it also meant we had to go to the Blitz Cafe below, which comes highly recommended). The TV worked excellently and had a very good selection of channels, particularly for our four-year-old, and all the kitchen stuff was well stocked and easy to use. The bathroom was very clean and the shower was effective too (I know that's an odd thing to pick out, but I've lost count of the number of places I've stayed where the shower is a mere 'trickle'). If I'm nit-picking, the Wi-Fi password in the guidebook isn't really legible, but that's a very, very minor quibble in a sea of positives.

I'd recommend this accommodation to anyone, but it really is superb for families. I can only assume that the more negative reviews are based on a time before Beckie was running things. As it stands, this place is a hidden gem.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 Aug 2017
We are so glad you enjoyed your stay and thankyou for the lovely review. We hope to see you soon.

Beckie
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trail6918...
1 review
“Chartwell Retreat 2nights Aug17”
Reviewed 25 August 2017 for a stay in August 2017

Stayed at Chartwell Retreat Sun and Mon night for the Whitby Regatta. The cottage itself is lovely and in a fab location, well equipped and decorated. The front door is stiff, but easily opened with a good shoulder barge. The owner is really helpful, answering messages quickly and kept in touch regularly prior to the stay. Would definately recommend.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Aug 2017
Thanks for the lovely review. Glad to hear you had a good stay. Hope to see you again soon.

Beckie
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
leeds
Reviewed 5 August 2017 for a stay in August 2017

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
6 Aug 2017
Thanks for the feedback. We are glad you had a lovely stay and hope to have you stay with us again in the future!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 24 July 2017 for a stay in July 2017

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
26 Jul 2017
We arrive glad you had a lovely stay and would love to have you stay again!

Thanks
Beckie
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
CHRISTINA...
1 review
“Whitby hen weekend”
Reviewed 30 June 2017 for a stay in June 2017

First class apartment clean comfortable excellent location highly recommended home away from home will definitely use again

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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